Customer Testimonials
Always have great service there.
The customer Service!!!!
Very good service!
Amazing service, knowledge
Customer service was exceptional. Corey went above and beyond. Product is also great. Plain and simple.
Friendly knowledgeable staff, good parking, good bikes/parts in stock, can usually take care of small mechanical needs quickly!
Torsen did a wonderful job of getting my bike ready very quickly.
Great service. I am a happy customer
Great product and service
Great people, great prices!
Nice atmosphere in the store, came in got my bike flat fixed timely manner.
Jeff took care of me. He was very professional and friendly. He immediately knew what my problem was and took care of it. Another man put my very heavy ebike back on my rack for me. I appreciated that.
Staff was very knowledgeable and helpful. Torsten was able to recommend a bike to my son hat fit his needs and our budget.
walking in with a bike to get repair is always fixed, great prices!
Very friendly and knowledgeable staff
Very helpful and knowledgeable staff.
Great service. My brakes were squealing and they fixed it and also showed me other issues and fixed them too.
Everyone at the store was courteous and helpful. The bike tech worked diligently to fix my bike, and others in the store helped me pick out the correct accessories for my bike. It was a very pleasant and rewarding experience from my first phone call to when I finally left the store.
Torsten is the only person who I trust working on my bike. He has kept my trail bike running great over the last couple of years and he built me the best DJ ever made.
We brought in my teenage son’s bike which had two flat tires and a light that had fallen off. The Trek guy was very detailed and thorough, explained clearly, and was so kind in just checking and tweaking other parts. I very much appreciated his efforts and his generosity in time and care!
I support neighborhood business’
Excellent service. Knowledgeable personnel.
Great service by friendly people.
Your customer service people greet me with a smile and ask how they can help. They have expertise and are able to answer my cycling questions. Your repair people also answer questions and try their best to get my bike back to me as soon as possible. I return to your store because of the excellence of your employees.
The man who helped me was very helpful. He fixed my acute need promptly (15 mins) and gave me a rough estimate of hte rest of the work that was needed.
The selection of products is terrific and the staff is even better.
As always the service is top notch and the work is completed in a timely manor
All goid from my brief experience. Love the Marlin 6!
Everything was quick and easy
With bikes being hard to find I found myself searching all over even different states. I called Trek HP on the phone and they were able to find one that was on order only a few months out. Picked up my Dual Sport 3 the other day and couldn’t be happier.
We have bought a few bikes and equipment over the years and the quality is very good