Customer Testimonials
Expert installation done in a timely manner
salesperson handled all my needs
I have shop at this highland park store for years it IS the BEST.
TORSTEN ECKSTEIN Has managed perfectly this store with its customer service and sales.
I live in other states also and go to Trek stores but no one manages the store BETTER than
TORSTEN.
Trek Electric bicycles are easy to ride and comfortable. I love my TREK bikes.
THANK YOU
CORA CASATI
Good stock level on product and knowledgeable staff
Excellent product knowledge.
Very knowledgeable service staff who do excellent repair work
Selection and attention to my specific needs was outstanding. Sales person was friendly and courteous.
Came in for a quick diagnosis, they were able to fix and get me out in 1/2 hour. Very grateful for their quick service as I am from out if town.
Thank you
I came in for a saddle and they had the one I wanted in stock. It was helpful that I could check online before making a trip to come to the store. They also had a gel saddle cover, which I got for my second bike. I'm satisfied with my purchases.
Zoe did a great job with the purchase of a bike for my granddaughter! Thank you so much, she loves her first new bike!
I've been buying my bicycles from Zion Schwinn for roughly 25 years. The customer service is great and the bike mechanics are very skilled at their jobs.
Great customer service from knowledgeable and friendly staff. Good selection of products on hand. If they don’t have it they can get it in a timely manner.
friendly service
had the product I needed.
answered all my questions over the phone
Nice I was able to hold product over the phone, with money down.
Services is very professional , Products looks very good as it appears and the Quality of the bicycles available on hand.
Everyone at Trek HP is always helpful and service oriented. As far as products, they carry the best quality and best selection of bikes and gear in the area. The store is very well managed. Always a pleasure coming to this store!
I’ve really appreciated how attentive the service people have been when I’ve brought in a small repair. Repairs are always done well and within a speedy amount of time.
Trek, Garmin and Bontrager are trusted brands that can be purchased most anywhere. For me it’s all about the service! Damian is an incredible find for someone who wants to learn more about the sport, bike maintenance and product installation. He was patient, knowledgeable, exceedingly helpful and quite personable! Corey was of great help as well. I look forward to more encounters at Trek HP!
In Kind,
Vincent S
Knowledgeable staff, quality products
Everyone that works here was very friendly and helpful. I ordered my bike back in July and received it in early September (which I already expected and am understanding of). When I finally got to ride the bike I ordered, it was everything I wanted. Thank so much guys!
Done as promised
Techs are helpful, work is efficient and effective, prices are reasonable - customers are treated kindly and techs are great about explaining issues and how they will fix them.
Trek stands behind their quality products. If there is a problem it is quickly resolved.
Very helpful and pleasant!!
I live in Florida and locally I could not find a specific bike rack I was looking for. I was able to order it online and it was shipped to me immediately. I also appreciate the military discount. Thank you!
Really know how to take care of bike. Thanks.
Prompt service. Good technical advice.
Excellence in quality and service.
Everyone is very helpful and the store was very organized!
Great service! Friendly and knowledgeable staff.
Great customer service! I love that you'll install equipment that was purchased from your store without an extra charge. This is key.