Customer Testimonials
Everything
Always easy to work with and the staff makes good recommendations and explains things in simple terms
Torsten is the man! Love working with all the people up there.
I just brought my 5 th bike from Trek store from Highland Park. Not only are Trek bikes reliable and design beautifully. but the services are great. I will always buy my bikes from KC. I am living in Florida and he made it so effortless to buy and have it shipped to my home. No headaches and all priced fairly. I highly recommend Trek Store in Highland Park for all bike needs.
Helpful staff and comprehensive selection of bicycles
Super helpful, very knowledgeable. Having a passion for what you do shows.
Great knowledgeable, friendly and FAST service.
Very helpful and knowledgeable staff.
Had a great inventory of bikes and accessories.
Will definitely shop there again!
This is probably the nicest bike shop I’ve ever been in. The staff is friendly and helpful. Great bike shop!!
We recently purchased an FX 4 and an FX 5. Damian and Jeff helped us with the purchases. I picked my bike up several weeks ago and Zoe helped me with a basic set up. My wife and I returned yesterday and Torsten helped us with fitting both our bikes. Everyone involved was extremely knowledgeable and helpful. I would recommend your store to anyone.
Great service tuning up my bike for the season
Fantastic service!!!!
Terrific team of consummate professionals
Quality products & service.
Very helpful and knowledgeable
Suggestions, customization in components and fitting.
The people at Zion Cycles are terrific. They have the parts, the skills and the time to repair my bikes correctly.
Every thing with my on line purchase went smoothly
The service was fast, professional as always. It's always a pleasure to work with the team at the Highland Park store/ shop.
Very helpful and thorough services
Service is always amazing
Did a great job of giving both bikes a thorough tuneup and upgraded the brakes to hydraulic. Turn around time was less then two weeks even with them having to order parts.
It is a pleasure to speak with pros who are bike riders and treat customers with respect. I have recommended the Trek shop to my friends who are interested in purchasing bikes, One can be assured that they will not sell a bike that is not suited to a prospective customer.
So grateful that KC took the time to customize my bicycle given my new condition - a broken neck. The store looks awesome. Glad for you that business is great.
Ricky D
Explained each bike to me as a beginner and up of all the pros and cons of each one.
Got fitted for a Speed Concept Tri Bike and Torsten was phenomenal. Was able to dial in my fit to match my body and position. Process was easy and actually learned some tips to help increase efficiency on the bike. Great overall experience and would highly recommend to anyone getting a tri bike in the Chicago area.
Great service department
I love the convenience and accessibility of the store. I have been going to Highland Park for the past year and have always found the staff to be friendly and helpful. Their turnaround time for the services are amazing.
The mechanics and staff are very professional and aren't afraid to fix things rather than replace.
Great products and even greater service.