Customer Testimonials
The expertise and friendly service provided by Casey and the other technicians was very much appreciated.
I found the tech folks working on our bikes to be very friendly and knowledgeable on both drop off and pick up. They helped me find a few items I was looking to install on my bike, walked us through the process for their work on our bikes and helped us load them back in the car upon pick up. Great place for quality work on your bikes.
Nice and caring employees
Excellent service people are very friendly and you have everything you need
Anthony and Nico welcomed me in last Sat. as I was looking for some service on slipping gears….in 20 min I had a new cassette and chain! Anthony explained what he was doing as I watched. These guys are both competent and welcoming!
Staff is amazing and super friendly. As a regular customer I'm treated like a friend to be honest. Zion cyclery carries high to mid end parts and bikes which is great. ZC can order you almost anything but seeing and trying it in person is always best.
Nikko the Manager is super knowledgeable as is Anthony and dee. Everyone there is to be honest. Always get my bike down ASAP and never try to sell me anything I don't need.
Casey the owner is great too. He's always friendly and and takes time to talk customers when he can and he's also really knowledgeable. Best shop in the area or state possibly.
Guy was nice and knowledgeable
Great product. Bought my Domane 5 seven years ago. Fun ride. Well designed. And never a problem. Great service. Had some arthritis in my wrist. Service guy built out handle bar and re-wrapped it allowing a grip that’s painless. Just had my second tuneup and it runs as good as new… and it’s spotless. Terrific experience all around!
great service and friendly staff.
Friendly and knowledgeable staff
Very friendly and approachable, and explained a lot of information to me without being intimidating. Thank you.
easy to work with. Always friendly and make recommendations for improving my bike
Always excellent service
Damian is completely knowledgeable on TREK products and accessories. Recommend Trek Store of Highland Park as loudly as I can!!
Fantastic assortment of bicycles and a really friendly and helpful staff.
Best mechanics in Chicagoland!
They are so helpful and friendly.
Excellent service! Knowledgeable, personable and helpful mechanics.
The staff!
Everyone at the shop has been so helpful and friendly. They gave us great recommendations for places to ride in the area. Even though we live 1.5 hours away, when we were really to purchase a bike, I wanted to get it at Zion Cyclery because of how fantastic our previous experiences were.
Service technician was knowledgeable and friendly and explained precisely what he was doing and why. Also, he made time at the last minute for an unscheduled inspection of my recalled Shimano crankset.
good predict0r of costs, good care.
Great customer support and turnaround time on service!
Fixed my bike in the same day. Also very friendly.
Had a difficult repair. Everone went out of their way to come up with a solution and the fix was better than factory. Thanks for all the help.
Terrific staff
You had what I needed! Also looked at lights and Corey was very helpful and well informed. He alerted me that certain lights were not compatible with my current mount. Thanks!
Your staff is available to speak with and consult. They know their stuff and are kind and courteous.
great products and service, knowledgeable staff
Inviting atmosphere. Prompt service.