Customer Testimonials
Torsten is the best. Great personalized service.
Nikko was extremely helpful in locating the correct parts and accessories I needed.
Everything
Very helpful staff and I absolutely love my new bike.
Full service professional bike shop that can support any level of cyclist. Friendly knowledgeable staff. Expert service staff. Great selection of bikes and accessories. Convenient store hours.
Best customer service and really take good care of there customer.
The service staff was very helpful answering questions about a part I was buying.
All the staff is incredibly helpful. Service is fantastic
Always great service!
Very polite and attentive.
Employees are knowledgeable and helpful.
The help picking out a new bike was great. Also, I only let the mechanics at Zion Cyclery touch my bikes.
The people at Trek Highland Park are friendly and knowledgeable. I worked with them over several weeks to design the bicycle that I wanted. They were able to help me navigate a parts shortage and a decision where I did not have good knowledge. The resulting bike exceeded my expectations.
Excellent service from experienced mechanics!
The store is fantastic. The employees are very knowledgeable and professional. I’d recommend it to anyone that’s into cycling!
Excellent service
Good service.
The gentleman who helped me was a pro. He knew bikes and he was also a pleasant
Excellent service. Did the repairs while I was waiting. Friendly staff. Will be back.
People are knowledgeable and friendly
This is about the third time I’ve been there in the service is awesome. I’ve been to many bishops in the city of Chicago. There is not another bike shop compare to your Guy service especially when you walk in. They might be busy working on other bikes. They make sure when they see you they greet you and you what can they help you with answer all your questions I will always recommend you guys, thank you for your service on my bicycles
People where very helpfull
service was great!
Very knowledgeable people
Friendly and knowledgeable but never condescending
I like the professionalism and expertise of the service techs. They know their craft and are careful with my bike. They will call to confirm any additional work that they see needs to be done. They make sure that all work is done to accepted standards and my bike is always improved after their work.
Great customer service!
been riding my brand, new Trek , E bike, and it is sensational, extremely stable, very comfortable, electrical assist is extremely coordinated, have nothing but good things to say about this bike, and Zoe, who helped me was more interested in having me find the right bike than making a sale and that’s rare and I would recommend Trek Highland Park and Zoe to anybody and I think my wife wants to get the same bike that I just bought. See you soon Zoe for bike number two. Thanks again!
Very nice sales people
Very helpful
Good with young kids
Excellent customer service. Technicians are highly knowledgeable.