- Phone: 630.324.8400
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based on 19985 ratings.
What our members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
It's getting more costly and it seems like the goal is to get on good terms with zillow and other internet giants. It is getting harder for the main stream agents to differentiate ourselves. (i.e. the PLN was great until the acceptance of misuse).
Keeping me up to date on refs CE and pertinent info as well as offer much training opertunaties
The data your real estate agents are inputting into listings is consistently incorrect which causes issues for appraiser's. The agents need some sort of guidelines when inputting listings.
Classes. Keep you up to date
Availability and education.
Lower your dues!
They are always helpful and help you get or resolve your question or problem. I have no complaints at all. Great group.
Excellent customer service. Great content on your website, too. Thank you!
The chat line was very helpful
they are great!
I love the communication, structure and value provided. I also love the staff, always helpful and accommodating.
Thanks for all you do!!
I like your selection of training and the customer service that you provide
I really have nothing to compare it with, although you're getting more expensive everytime I go to pay.
Great MLS platform, great services for realtors and many convenient products and information. Organized emails -keeps everybody up to date on new rules/regulations/fees. Thank you.
The reminder emails for one
Your Fee's just continue to increase the Service is not there, your web sites are not user friendly
even billing is a pain you keep adding optional fees we have to remove every time I call
I get sent to a voice mail. Thinking of switching to Gniar there fees rarely increase
Make changes as easy as possible
Everything.... Never negative experience
Always helpful
I feel the fee’s are higher than other organizations I have spoke to. I really don’t utilize Mainstreet for anything other than my mls & SentriLock
Thanks for calling me as I had forgotten to pay my dues.
I appreciate the numerous training opportunities on a variety of subjects. The trainers are very knowledgeable.
Knowledgeable and patients with the members
Responds to new services needed, changes needed.
Customer service
How about making the website a little easier to navigate and not putting extra fees or donations on our dues. It should be voluntary and very hard to take off the bill.
Always there for members
VERY RESPOSIVE AND ORGANIZED!
Organized and efficient
Very good help desk. Lots of timely info and training