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based on 833 ratings.
What our members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The staff is very helpful, knowledgeable & always friendly.
You are always available to answer any questions I have regarding real estate.
You had Sentrilock take away the one day codes, a functionality the lock boxes still have but we are blocked from using. These codes were a key reason that I was ok with the conversion to sentrilock.
Services and classes that are offered. Quick resolution to any problems you might encounter.
Keeping me updated .
Knowable.
Very convenient to use, always there to stop in and answer questions..
Well I am a appraiser and I love that I get all the same information as the realtors receive.
Very easy to use. Great training
Have classes, events etc closer to the Libertyville location. Seems everything is far west
Fees are too high, not doing enough to help change this.
Reliable and complete
Convenient and very helpful
Help is always clear and politely given.
I'm not sure how I would recommend the Organization anyway. If you are a Realtor in the region, you don't have an option. With regard to the service, it is fine, but I don't sense a strong commitment to benefit Realtors other then to enforce regulations. The fees also come at a bad time of year.
You are thorough and organized.
Major decissions over years have been made without member input. Specifically my best examole of a worst case was the conversion to Sentrilock's electronic lock boxes years ago without member choice. Then subsequent failure of the same boxes now out of warranty needing to be replaced at a considerable cost. The attitude is clear. They are old. What did you expect? deal with it!
I have been an office manager through the whole process. Still remember the change was announced as a matter of fact and membership could do nothing to change the decission. It's a prevailing attitude that we need to be told what is right for us.
Vendors are constantly being selected without membership input. We are told not asked.
Very knowledgeable staff.
Organized, lots of programs
Very experienced and really like your trainers.
I haven't always been given good answers when I have made an inquiry. For instance, how do I put the sale of a business without real estate, but with a sublease, into the MLS? I list quirky properties that don't always fit the mold. I also would like the option of listing a property in more than one category, like a farm that had a residence, agricultural land and a used car lot.
You don't disappoint at ALL. I just don't ever have the opportunity to recommend it.
We call association we get answer right away and we need not call many time to get answers.
We can always able to answer.
Very organized and always accessible to answer questions
Wide variety of info, training, etc. available to support us and help improve our businesses.
Professional staff working for all of us all the time.
The staff has always been helpful and the classes are presented by very knowledgeable instructors.
MORe has a broad range of services and training and treats agents as valued customers.
prompt attention to situation
Follow up when there is a concern, I get a call and action.