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based on 21247 ratings.
What our members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Always prompt and courteous interaction!
Easy and fast support.
Why do we not have an APP that is linked to the MLS that we could send homes to our clients?
Staff is always resourceful and generous with their time.
I think there should be more events for realtors and more marketing to help us. I also hope there can be more events closer to me, which I believe is the Tinley Park location. More free training.
It's convenient
I feel that the Staff that runs Mainstreet today are really professional, intelligent, energetic, and most of all very helpful.
Why when a Realtor reports a mistake which is misleading on another Realtors listing such as sq. ft. you NEVER get the offending Realtor to change it?
Your employees!!! they are the best. The knowledge is the best.
More CE offerings.
I am consistently impressed by how responsive, knowledgeable, and helpful your staff is. Whether it's course offerings, forms, or any other resources, the convenience and accessibility of everything you provide have truly made my life easier. I appreciate how efficient and straightforward everything is, which allows me to focus more on serving my clients and growing my business. Thank you for consistently going above and beyond to ensure that Realtors like myself have the tools and support needed to succeed in this fast-paced industry. I’m incredibly grateful for everything your team does, and I look forward to continuing to work alongside Mainstreet Organization of Realtors.
Easy to get in touch with
Quick and knowledgeable service.
Love the willingness to come to our offices for training. The association always provide well informed trainers.
Everybody is very kind, attentive and informative when I call. The setback I see is in the Software on the MLS regarding the mobile application. Does have a tendency of kicking me out of the application several times so I switched up my mobile provider and it happens with all the providers I have worked with. I’m thinking maybe that needs to be updated. FYI. Other than that I’m quite content thank you and God bless.
The classes they offer and the staff is always kind and knowledgeable
Availability on the phone when needed
CE options
commitment to progress
Have Mainstreet issued contracts and agreements match mandatory fields in MLS. We have to do twice the work to get everything to match. Example: something as minor as Fireplace logs. Make it a mandatory field in MLS so it can be autofilled but most importantly: Accurate. The two sides should talk and work in tandem for one set of information for the consumer and realtors alike.
The classes provided.
They provide lots of opportunities for education and information.
I am member with Main street for the last 10years, thee fees are very high and customer service getting much worse.
I am also member with Florida state association, fees much less, free provided services and tools much wider than Main street.
No one answers the phone when you call.
For the 4 years, I have been a Realtor, my only conclusion is this organization is a money grab. We're so concerned with transparency, but I and others can't do our jobs or due diligence to the public unless we pay the required fees. The MLS should not be behind a paywall.
Everything
It's a great service when your system is working. I tried all day last Friday to pay my dues and the system wasn't working.
I wish the private listings would sync in with our sentrilock...they do not...I cannot assign my sentri to a property that is in private listing network which is inconvenient especially when the client approves the showings.
Always very responsive and helpful
Great training
We need more input from Realtors ,when designing new contracts. We are the people that have to use them.
I absolutely love being part of mainstreet

Access to a broader network of agents & professionals can lead to more referrals and business opportunities.
Training and mentorship programs to help agents develop their skills and knowledge
Being part of a recognized organization can enhance your reputation and credibility within the industry.
Access to advanced technology and tools that can streamline the real estate process and improve efficiency.
Real estate agents stay current with market trends and regulations, ensuring clients receive an up-to-date experience