based on 21440 ratings.
What our members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Always a phone call away, very professional and courteous staff.
Always quick to respond and flawless at all events and classes. Truly superb!
Efficient
Everything
Great association. Very knowledgeable and they anticipate the needs of their members.
I used the live chat feature. Mady did the best with the issue but it needed to be elevated. She called me back a few hours later to let me know it was fixed. The fix and subsequent follow-up were most appreciated.
Love the classes
Good service
the woman answered my question, knew the answer, helped me navigate the website and didnt rush me
The variety of trainings offered.
Top notch customer service. No matter the question I have, I always get a timely, accurate, & thorough response.
I have been a member since 2018 and starting to revamp my career. The support and education that is available is just what I needed.
Friendly, quick service.
I also belong to the Florida board of Realtors and I just feel they do more on some issues such as new issues etc
Mainstreet is the finest realtor association in IL. The staff and entire organization are the best.
The array of seminars, classes, etc. Is amazing and always easy to register to attend.
Great classes and fantastic teachers!!
Personnel most courteous and knowledgeable.
The whole staff is great to work with.
I LIKE THE PREOPLE AND THE COMMITTEES
I’ve never had problems with any of the staff .
Everyone that I have dealt with has been very helpful and professional.
Forms, updates on legislation, professional standards.
Just never really thought about it
There's a wide variety of workshops, classes and training to accommodate agents from all facets of the industry. I feel Mainstreet is always ahead of the curve.
Mainstreet is the best! Always providing us realtors with valuable resources and everyone is so dedicated to helping us grow!
I'm just not sure what I'm getting for my dues. I don't do much with the Board any more
Great work
The training and easy access to support.
Mainstreet delivers real value to REALTORS®. They provide the tools, education, and connections we need to stay sharp and succeed. Their classes, events, and committee work are focused on helping us handle what’s happening right now in the market—not just theory.
As an active member of the Global Committee, Government Affairs Committee, and Toastmasters group, I’ve seen firsthand how much Mainstreet supports growth. These opportunities have helped me build confidence in leadership, sharpen my public speaking, and stay on top of industry changes, things that directly impact how I serve my clients and grow my business.
I’m grateful for the support and structure Mainstreet provides. They help REALTORS® not just get by but get better.
If I could ask for one thing more, it would be deeper workshops for experienced agent: real-world situations like investor deals or complex negotiations.
Vilma Sekona, REALTOR® at Keller Williams Experience
As a Managing Broker, what I appreciate most about Mainstreet’s services is the comprehensive support it offers across every stage of a real estate career. From legal updates and professional development to tech tools and member advocacy, Mainstreet equips brokers like me with the resources and confidence to serve clients at the highest level.
The weekly market insights, live training sessions, and on-demand CE options make it easy to stay ahead of trends and compliance requirements. I also value the accessibility of staff whether it's a quick call to the Legal Hotline or guidance on forms, there's always knowledgeable support.
Most of all, Mainstreet fosters a true sense of community. Through networking events, leadership opportunities, and inclusion initiatives, they elevate the profession and connect us with like-minded professionals who care about doing real estate the right way.