- Phone: 630.324.8400
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based on 19766 ratings.
What our members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Diversity at ALL levels.
That you are on top of things and always a good source of information. Mainstreet is run well and has extremely qualified professional on it's numerous committees. The staff are very knowledgeable about the industry and challenges to its members. The education department offers a vast selection of topics as well as its on demand library. They are a true partner to the brokerages and agents it serves.
Available to answer questions when needed, website is easy and friendly and frequent trainings.
Way too many expensive fees. You sold us out to Redfin
Response to communication
Mehta
Every time I have a question I gwt it answered quickly.
Every time I call. No one answers the phone.
All the perks!
Responsive, professional and very helpful
Great
Everything is bundled together which makes paying fees easier
Service, Employees, Follow-up
very helpful we get our answers right away and they are very pleasant and responsive
Monile app and always a helpful person at the MRED Help Desk
Sessions with Carrie Little very informative and interactive.
Everyone I speak with is always friendly & knowledgeable.
Multiple classes and communication on everything real estate. Ex: Laws, ethics, trends, etc.
Im not a fan of if you miss a payment by a few days and you call to ask for a waived late fee, you are met with attitude and no help whatsoever. I also absolutely hate that there are attempts to force me to pay for politcal action committees by putting thier donation on my invoice. I have not had one positive interaction with Mainstreet.
I forgot the due date for my dues because my daughter has been in and out of the hospital and forgot the due date because of this. I asked for a simple $25 late fee removal and it was denied. Christi Koziol tells me they have to ask the board of directors. The board of directors denied this simple request. This is absolutely ridiculous I can't get a $25 late removed after the thousands I have given this association.
Rudeness, short when calling asking for help. I try not to call.
I raised the rating from 0 to 3 now that I see various events Mainstreet organizes to offer networking opportunities. However, management of the organization continues to be irresponsive and deceptive. For my only inquiry since Feb, I have been cheated multiple rounds by being told I would be reached out and talked to, and it turned out to be a total disappointment.
Customer service in Tinley park is always so pleasant ❤️🙏🏽
Mainstreet Organization is a very resourceful place for Realtors. If you're looking for professionalism, training, support, tools, real estate news, answers to your questions, etc., then Mainstreet Organization offers invaluable assistance when needed and when you need to know.
Fees are higher than other areas
You guys need to stop selling out contact information. The email address I used to my mainstreet account has seen an explosion of marketing material.
EVERYTHING!
I love how it feels like the organization actually cares about the members. Some events they host has a 'family' type of feel to is and they are always staying in front of the things we need to know in order to be successfukl in the business. Thanks Mainstreet :-)
I like the services offered and the website is user friendly.
We are trying to find a way that teams could be under one MLS number so sales can be applied to a team and Zillow and read my agent reviews can be applied to a team. Thank you😊
Everything is easy to find.
The website is not user friendly!!