- Phone: 630.324.8400
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based on 21300 ratings.
What our members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Always having different training sessions
Everyone is so helpful and informative
If I have a question it’s easy to find help either in a video or a person on Q
I appreciate the efforts to elevate our industry, hold agents accountable, and provide consistent opportunities to learn and grow.
The website, classes and instructors.
Great phone support
Is to view and pay our invoices plus the website is full of important information
They keep us up to date and on course!
Be more diligent about Special Assessments. Tired of all the Listings that have Special Assessments that go unreported and/or mentioned in Private Remarks but not on Listing CSheet for the biyer.
It is easy to find what I am looking for, wether I am looking for real estate forms or information on various subjects.
Education opportunitunities
Support provided to members
Prompt, friendly responses to any questions
The products and benefits that are offered. Always available to help with problems.
Very responsive and polite
They can walk you through finding anything you are looking for and help answer any questions you may have
Pro Stans
Raise the cost of membership, and get rid of the part timers and unproductive agents.
Support for Agents is excellent. Caring and nuturing staff
would prefer staff to be more available
Everything
So many agents listing raised ranches or split levels as 2 stories, listing 2200 sq ft homes as 3500 sq ft. All these things yet I get a violation notice because home is listed but seller said no showings for 5 days? PLN is a joke! Realtors parking a listing there strictly so they or their team can sell it, home goes from PLN to under contract, yep, that's in the seller's best interest! You fine piddly bs stuff while letting this other stuff go. So random and arbitrary! Get rid of the PLN!
I like the variety of classes, which has in-person and Live stream via Zoom. I also like the information and resources available to keep members informed and up to date on issues within the real estate industry.
I feel like our association does a great job for us. I haven't had to use the customer service in some time but when I have I like that they are quick to resolve issues.
Numerous resources available to members
My information is being sold and the amount of spam texts and phone calls I receive is ridiculous. Plus fees keep going up.
Fees too high
The staff
Training classes. Always looking at new ideas. Staff very helpful and very nice to work with.
they need to do better in helping agents and improving their web site and keeping it updated and correct contact information rather than it being hard to find
Such a large variety or activities and trainings and excellent and engaging trainers!