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based on 21300 ratings.
What our members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Quick Chat Is awesome worked great and quick
Continuing Education classes. Forms and videos.
.
you do have prompt responses to all my questions
Everything
Costs keep going up.
Fees are getting to high.
Nicole was very helpful, had a warm demeanor and was very knowledgeable. Thank you Nicole for being so nice over the phone!
Helpful and kind!
Sorry. I am Not disappointed. I hit the incorrect button. I am very pleased with Mainstreat. Your systems are easy to navigate, the staff are knowledgeable and the service is available when needed. Great job!
Better consistency in your communication.
Keeping us up to date on changes in the industry.
First quit shoveling that volunteer contribution down our throats. I notice you conveniently give us the option of not paying it and the very end when we are paying. Why don't you just take some of your crazy fees and make the contribution yourself.
It's really about a distance thing. In Northern Lake County there is really very little (if any) engagement from Mainstreet.
You are veryexpensive
Quick direct answer
Always helpful and answer questions quickly. Also enjoy and appreciate the education opportunities.
Don’t think you provide any value to my business
I like the centralized service we have and real.timenu0fates making it most trusted websites.
Very high cost of membership, little value.
Always helplful.....if I have a question, they help get the answer. The MLS is very user friendly.
Good communication, quick response to requests for help, good education.
I don't have any complaints, except that Sentrilock Boxes are not provided by the Association. My other MLS provides them as an inclusion. An agent may check out a number of them for listings as needed. Something to consider for MRED as you could easily do the same process and i think it would be a great benefit for agents and MRED overall.
Lower fees
Friendly staff that provides great support! Top notch real estate classes and staff!
Your deceitful billing (hiding donation fees with the regular bill) is not something that is taught in the real industry or in working with our communities. If this type of contract was written up with hidden items to the public they would be outraged. Shame on you.
They're very helpful everytime, I call and have a question.
Too many surveys...Too many different tools that do the same thing! Why do we allow so many to be introduced into our toolset?
Not enough understanding of what the new regulations re: compensation will do to our members. Already, I have had deals break because the buyers broker would only accept a minimum %!! My seller's refused! If this behavior continues, the buyers broker will be doomed! Why should buyers go to any other broker than the seller's broker? They will definitely save money that way. It's just a matter of time in my opinion!! In my many years of change in this industry, I have never heard such "silence" on this issue other than trying to train us all to not violate the new policies.
There is clearly not a good understanding on how the new rules will be effecting behavior of the buyer & seller agents in a transaction!
Wealth of information
Dues are too high.