- Phone: 630.324.8400
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based on 21300 ratings.
What our members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
It's fantastic service and convenience.
Great personnel. Great service. Excellent CE classes.
you didn't. I just would not have occasion to make such a recommendation.
Respnsiveness
The courtesy whenever I call
THE WAY YOU RESPOND TO OUR NEEDS
I was very disappointed with the Online and phone support for the software applications
Great!
I am getting 10-20 emails per week, like survey and feed back. I don't know, whether they are genuine people or not and I don't see results on these feed back.
Lunch and Learn and marketing topics keep us up to date. Also like the classes they offer. It is good to meet with the various lenders, title companies, etc. to hear about the most recent developments in our industry.
Be more co-operative via the MLS with brokers who want to customize the service. It took Baird & Warner way too long to get set up the way they wanted.... We as an association have a ton of money in the Bank..Thank you! Do you think that it might help you to reduce the dues just a little just once or teice... We might lure some Realtor's from other boards.
Good customer service
Under what circumstances would I recommend you to someone?
Not being able to use 1 day codes for showings for those that do not have the Sentrilock card or for people performing work at clients' homes has made the past year very difficult and has added to Realtors work loads in an unproductive way. Penalize those that violate the rules instead of making it hard on others. I think it is far more dangerous to have to use other than Sentrilock boxes on listings. This is 2015!!
I think the organization should be way more flexible with it's hours for all of their Realtor members. Example not all realtors are full time, or some maybe full time and may attend school part-time or just simply have other personal and family obligations.
Lighten up on the Sentrilock process. We are not compatible with other local boards, and as much as I enjoy my visits with your cordial and professional staff, I'd just as soon not accidentally run head into Sentrilock issues because of over-tight regulation.
Help and information
Friendly, competent service
Web site is user friendly, you offer many classes, questions answered quickly.
Too expensive and password hassle/non sharing card, a pain in the butt
your communications
Professionalism displayed by staff.
It is well run!
Offer great services and the staff is always wonderful.
Good, up-to-the-minute communication. Great education source and instructors, long list of classes available. Very helpful staff always.
Everything
Nice & very friendly staff and pretty much what ever I need is available on-line or on the phone from the association. If there is any issue then timely follow-up and issue resolution so no complaint there either. I have been a member for 12 years now and am very satisfied - thank you!
The people at More are always polite and professional when I am dealing with them. They are always giving training courses at a great rate. Love the instructors for CE or Designations. Wished they stayed in Arlington Heights. That's the only reason they did not get a 10. Sorry! :-)
Improve response time to phone inquiries. Thank you.
Professional run organization serving its members well!
Support of my profession. You give me the education I need to succeed and the tools to use.