Mainstreet REALTORS®
6655 Main St
Downers Grove
IL 60516
United States

Average rating: 8.8 out of 10 based on 21251 ratings.

What our members think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   March 12, 2015 — Rated 5 out of 10 by P.W. Mainstreet Organization of Realtors®
How did we disappoint you and what can we do to make things right?

I'm not disappointed
Report a concern   March 12, 2015 — Rated 9 out of 10 by Linda Djendi Mainstreet Organization of Realtors®
What do you like about our association services?

Professionalism, always very courteous and wonderful follow-up
Report a concern   March 12, 2015 — Rated 10 out of 10 by Vivian Sanders Mainstreet Organization of Realtors®
What do you like about our association services?

availability and on time information helping with avoiding errors or mistakes
Report a concern   March 12, 2015 — Rated 10 out of 10 by Rosalba Hudson Mainstreet Organization of Realtors®
What do you like about our association services?

Everything. Lots of information,classes & resources to use.
Report a concern   March 12, 2015 — Rated 10 out of 10 by R.K. Mainstreet Organization of Realtors®
What do you like about our association services?

That access to the on- line MLS data is almost always available, with little down time for either maintenance or technical issues. However, It would be better if there was weekend phone support coverage...
Report a concern   March 12, 2015 — Rated 10 out of 10 by C.J. Mainstreet Organization of Realtors®
What do you like about our association services?

Professionalism, courteous and pleasant to speak with when you need help or have a question.
Report a concern   March 12, 2015 — Rated 10 out of 10 by A.L. Mainstreet Organization of Realtors®
What do you like about our association services?

The training support.
Report a concern   March 12, 2015 — Rated 10 out of 10 by E.D. Mainstreet Organization of Realtors®
What do you like about our association services?

Free workshops for additional expertise.
Report a concern   March 12, 2015 — Rated 9 out of 10 by H.S. Mainstreet Organization of Realtors®
What do you like about our association services?

CE and training available
Report a concern   March 12, 2015 — Rated 5 out of 10 by B.E. Mainstreet Organization of Realtors®
How did we disappoint you and what can we do to make things right?

the sentrilock policy is affecting the way I do business
Report a concern   March 12, 2015 — Rated 10 out of 10 by Debbie Pawlowicz Mainstreet Organization of Realtors®
What do you like about our association services?

Very helpful; very friendly; helps you through any problems/questions. Kudos as well to the many knowledgeable and passionate leaders!!
Report a concern   March 12, 2015 — Rated 10 out of 10 by N.M. Mainstreet Organization of Realtors®
What do you like about our association services?

Great connections and services
Report a concern   March 12, 2015 — Rated 10 out of 10 by D.A. Mainstreet Organization of Realtors®
What do you like about our association services?

I like how the web site has all the information I need. I also like the responsive customer service. Sent an email with a question and Christi Hernandez responded with the answer in a timely fashion.
Report a concern   March 12, 2015 — Rated 10 out of 10 by Daniel Hudson Mainstreet Organization of Realtors®
What do you like about our association services?

Easy to navigate with great help sections.
Report a concern   March 12, 2015 — Rated 10 out of 10 by A.D. Mainstreet Organization of Realtors®
What do you like about our association services?

Membership services is terrific. Honest and helpful until the issue is resolved.
Report a concern   March 12, 2015 — Rated 9 out of 10 by M.B. Mainstreet Organization of Realtors®
What do you like about our association services?

Training.
Website
Report a concern   March 12, 2015 — Rated 10 out of 10 by M.W. Mainstreet Organization of Realtors®
What do you like about our association services?

I love all the classes/seminars that are available.
Report a concern   March 12, 2015 — Rated 10 out of 10 by Debra Buckrucker Mainstreet Organization of Realtors®
What do you like about our association services?

Helpful, knowledgeable and accommodating staff members; variety of classes and seminars; affiliate services and sponsorships; consistent communication on industry events; multiple locations
Report a concern   March 12, 2015 — Rated 10 out of 10 by Beverly Tillman Mainstreet Organization of Realtors®
What do you like about our association services?

quick response when contacting mainstreat by phone or email
electronic payments
keeping the Broker up to date on laws, market trends
latest technology
Report a concern   March 12, 2015 — Rated 4 out of 10 by A.B. Mainstreet Organization of Realtors®
How did we disappoint you and what can we do to make things right?

Commercial contracts and forms are not adequate.
The focus here is only residential.
Report a concern   March 12, 2015 — Rated 10 out of 10 by A.K. Mainstreet Organization of Realtors®
What do you like about our association services?

very efficient, well organized
Report a concern   March 12, 2015 — Rated 10 out of 10 by D.D. Mainstreet Organization of Realtors®
What do you like about our association services?

Great classes, Up to date information, fantastic staff.
Report a concern   March 12, 2015 — Rated 10 out of 10 by Mary Ann Salvador Mainstreet Organization of Realtors®
What do you like about our association services?

They solved my issue immediately. They even helped with a problem I didn't know I had.
Report a concern   March 11, 2015 — Rated 6 out of 10 by P.P.T. Mainstreet Organization of Realtors®
How did we disappoint you and what can we do to make things right?

Depends on what "the friend" is looking for in a local association. Nothing to do with "disappointment"
Report a concern   March 11, 2015 — Rated 9 out of 10 by N.E. Mainstreet Organization of Realtors®
What do you like about our association services?

Very imformative, professional and easy to reach with additional questions that may not appear online.
Report a concern   March 11, 2015 — Rated 10 out of 10 by A.P. Mainstreet Organization of Realtors®
What do you like about our association services?

Commitment and Full Service to us.
Report a concern   March 11, 2015 — Rated 10 out of 10 by J.K. Mainstreet Organization of Realtors®
What do you like about our association services?

Provided the convenient environment for training, consulting, and friendly instructors.
Report a concern   March 11, 2015 — Rated 10 out of 10 by M.M. Mainstreet Organization of Realtors®
What do you like about our association services?

Everything!!!
Report a concern   March 11, 2015 — Rated 10 out of 10 by C.P. Mainstreet Organization of Realtors®
What do you like about our association services?

Professionalism and quick responses.
Report a concern   March 11, 2015 — Rated 5 out of 10 by R.E. Mainstreet Organization of Realtors®
How did we disappoint you and what can we do to make things right?

When is the MLS going to have a "Yes" or "No" option for a property if it can be rented out or not? It's very time consuming working for our investors that we have to call and bug the list agent, or call and try to get ahold of the association to ask this simple question. It would be much easier for the list agent to inform us on the listing, and wouldn't only take an extra few seconds when inputting a listing.

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