- Phone: 630.324.8400
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833 ratings.
based onWhat our members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Free workshops for additional expertise.
CE and training available
the sentrilock policy is affecting the way I do business
Very helpful; very friendly; helps you through any problems/questions. Kudos as well to the many knowledgeable and passionate leaders!!
Great connections and services
I like how the web site has all the information I need. I also like the responsive customer service. Sent an email with a question and Christi Hernandez responded with the answer in a timely fashion.
Easy to navigate with great help sections.
Membership services is terrific. Honest and helpful until the issue is resolved.
Training.
Website
I love all the classes/seminars that are available.
Helpful, knowledgeable and accommodating staff members; variety of classes and seminars; affiliate services and sponsorships; consistent communication on industry events; multiple locations
quick response when contacting mainstreat by phone or email
electronic payments
keeping the Broker up to date on laws, market trends
latest technology
Commercial contracts and forms are not adequate.
The focus here is only residential.
very efficient, well organized
Great classes, Up to date information, fantastic staff.
They solved my issue immediately. They even helped with a problem I didn't know I had.
Depends on what "the friend" is looking for in a local association. Nothing to do with "disappointment"
Very imformative, professional and easy to reach with additional questions that may not appear online.
Commitment and Full Service to us.
Provided the convenient environment for training, consulting, and friendly instructors.
Everything!!!
Professionalism and quick responses.
When is the MLS going to have a "Yes" or "No" option for a property if it can be rented out or not? It's very time consuming working for our investors that we have to call and bug the list agent, or call and try to get ahold of the association to ask this simple question. It would be much easier for the list agent to inform us on the listing, and wouldn't only take an extra few seconds when inputting a listing.
Always helpful and willing to answers any and all questions.
Allow one day codes again. Have the ability to activate our sntry
cards weekly instead of daylie
I like the reminders for payments. The easy set up for payment. The speedy response to my questions.
The fees are getting to be a little bit too high. I know one independent who just goes online with Redfin, Trulia/Zillow and is doing just fine..Obviously has cut his costs significantly.
I don't have friend need it.
Very informative and staff is extremely helpful. Great organization!
The training support.