based on 21445 ratings.
What our members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Excellent help with questions or issues. Prompt response when leaving a voice mail. Very professional & know their stuff.
Very helpful and patient.
THE HELPFUL STAFF....
Friendly, available and informative.
charge less
Not allowing one day codes for Sentrilocks. Never really understood why this process stopped. Make things right...allow one day codes or an electronic alternative. Thanks for asking the question.
Nothing at this point
In the age of technology, Mainstreet's technology continues to suffer. You need to improve your user experiences with technology. For example, when using the MLS, why can't I open a second window. This lack of ability hampers my efficiency and effectiveness.
I have always had great support from the staff, and I think they have gone above and beyond when problem solving for me.
So many dues and fees, it's hard to be positive after just paying another invoice!
Always able to help with my concerns or questions. Thank you.
took care of my problem
Professional manner
Everyone is very friendly and informative
Updates! BUT make sure your invoices have a due date and your phone number on it in the future!
ease and convenience. Staff is always super helpful.
Prompt,knowledgeable, courteous.
The ease of the website
Brokers choose the organization they want their office to belong to, agents don't do that.
It keeps me updated
Always very polite and helpful
I don't have much contact with the entity, other than paying my annual and MLS fees it is very rare that I speak to anyone there or for that matter use your website. I am not saying you are good and I am not saying you are bad and therefore I remain neutral.
Very user friendly.
Not really sure, I just believe some other organizations are competitive and also good organizations.
Training
Main Street does not listen to what it's members want. IE. 1 day codes for Sentri Locks.
the online information
Very efficient helpful organized. Anytime I have reached out for help or answers your service has been outstanding.
I am restarting my professsion of being a realtor and find the fees outrages compaired to what I actually make.
I am happy with your service but I am a member because my brokerage is a member. So I don't think I could tell you how to improve.