- Phone: 630.324.8400
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960 ratings.
based onWhat our members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Quick
I have been trying to start a committee or group for independent realtors but I have not been able to get it started. Small independents have different needs than the larger brokerages or franchises. We need a support group to ourselves. I would like to talk to someone about it.
But in all others, I find the staff very supportive with all questions and always open to help.
All is well...just do not have opportunity to refer someone to MainStreet.
I always receive great service and assistance when calling the Office with questions that I have.
I had some questions and everyone I talked to was very helpful!
Everytime that I have called or done online chat, everyone has been very nice and professional. Thanks to everyone for their help!
Legislative efforts and updates about matters regarding real estate.Local board office in Arlington Heights, and classes and satelite programs from this location instead of having to go to Downers Grove. SSTF and programs/services for seniors in our communities. Online up to date contracts and forms.
Just got an invite to the appreciation event. Why Oak Brook? Nothing that would be more centrally located like Schaumburg (Inconvenient for all)? The northerners feel very 2nd rate. Also, the lack of one day codes makes ME want to leave. If I change companies I will definitely look for one associated with the North Shore or McHenry.
Both Reps I recently dealt with where both very helpful and understanding with my unfortunate situation! Thanks to Emily and her supervisor / Mgr. Thanks a LOT!Bill
You guys are great.
The support and educational programs as well as the regular alerts of industry changes and best practices.
You are not at all responsive to your members who are supposed to be serving.
The only thing that you care about is collecting money.
Your service is horrible I have left many messages before on your phone system and never received calls back.
Typical don't care attitude
I can usually get an answer to any question quickly
Your policy on lock-boxes stinks!
Everything
Professional Standards etc
Great knowledgeable folks interested in my professional well-being
Dues value, array of services & educational opportunities, & friendly, helpful staff.
Timely
Lower fees
Very thorough.
Online accessibility
Prompt,friendly and helpful
Quick response, great information distribution, great resources available to the agent.
You provide great tools for running a business and outstanding service every time
You solve the issues
Great website with tons of info. Tons of training opportunities and everyone in DG is helpful, knowledgeable, supportive and very nice to work with!
A larger variety of classes. Some that deal with situations particular to the City of Chicago since many offices border Chicago and have dealings with properties there.
Very helpful
Information that Mainstreet provide for us on daily basis and kipping us up to date on the Real estate.