Mainstreet
6655 Main St
Downers Grove
IL 60516
United States

Average rating: 8.8 out of 10 based on 21445 ratings.

What our members think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   September 23, 2015 — Rated 5 out of 10 by D.L. Mainstreet Organization of Realtors®
How did we disappoint you and what can we do to make things right?

The fact that our listings are all shared and sold to Zillow, Trulia, etc diminishes our direct leads. Constant system changes from all the real estate support systems that compete with each other make it difficult to stay on top of everything available. Too much too often. Keeps us working on catching up rather than selling real estate.
Report a concern   September 23, 2015 — Rated 10 out of 10 by A.B. Mainstreet Organization of Realtors®
What do you like about our association services?

Very helpful and informative.
Report a concern   September 23, 2015 — Rated 10 out of 10 by K.A. Mainstreet Organization of Realtors®
What do you like about our association services?

Quick response to questions!
Report a concern   September 23, 2015 — Rated 10 out of 10 by L.M. Mainstreet Organization of Realtors®
What do you like about our association services?

I y
Report a concern   September 23, 2015 — Rated 10 out of 10 by Beth Lloyd Mainstreet Organization of Realtors®
What do you like about our association services?

Staff is very helpful and I get quick answers to my questions.
Report a concern   September 23, 2015 — Rated 10 out of 10 by E.G. Mainstreet Organization of Realtors®
What do you like about our association services?

Everything
Report a concern   September 23, 2015 — Rated 10 out of 10 by K.A. Mainstreet Organization of Realtors®
What do you like about our association services?

Everyone is very helpful when you have questions.
Report a concern   September 23, 2015 — Rated 10 out of 10 by T.D. Mainstreet Organization of Realtors®
What do you like about our association services?

Ease of using website and paying invoices. Notifications and reminders.
Good communication.
Report a concern   September 23, 2015 — Rated 10 out of 10 by Tom Yingling Mainstreet Organization of Realtors®
What do you like about our association services?

everything!!
Report a concern   September 23, 2015 — Rated 0 out of 10 by A.L.J. Mainstreet Organization of Realtors®
How did we disappoint you and what can we do to make things right?

none
Report a concern   September 23, 2015 — Rated 10 out of 10 by G.W. Mainstreet Organization of Realtors®
What do you like about our association services?

Education services as well as member services
Report a concern   September 23, 2015 — Rated 10 out of 10 by D.S. Mainstreet Organization of Realtors®
What do you like about our association services?

the agents are helpful and the bill paying is convenient.
Report a concern   September 23, 2015 — Rated 10 out of 10 by T.B. Mainstreet Organization of Realtors®
What do you like about our association services?

Knowledgeable staff.
Report a concern   September 23, 2015 — Rated 9 out of 10 by Phil Dore Mainstreet Organization of Realtors®
What do you like about our association services?

pertinent and professional
Report a concern   September 23, 2015 — Rated 8 out of 10 by C.R. Mainstreet Organization of Realtors®
What could we do to improve?

The fees are too high
Report a concern   September 23, 2015 — Rated 7 out of 10 by R.S. Mainstreet Organization of Realtors®
What could we do to improve?

more flexible hours for schooling
Report a concern   September 23, 2015 — Rated 6 out of 10 by B.J. Mainstreet Organization of Realtors®
How did we disappoint you and what can we do to make things right?

Find a way to reduce the fees
Report a concern   September 23, 2015 — Rated 10 out of 10 by S.C. Mainstreet Organization of Realtors®
What do you like about our association services?

Always very helpful!
Report a concern   September 23, 2015 — Rated 9 out of 10 by M.S. Mainstreet Organization of Realtors®
What do you like about our association services?

Always answer questions quickly.
Report a concern   September 23, 2015 — Rated 10 out of 10 by Ruth Hanna Mainstreet Organization of Realtors®
What do you like about our association services?

I have been pleased with all your services. However if you want to know what department is on the top of my list - - The HELP DESK is outstanding. They are kind, patient, helpful, competent, knowledgeable and on top of that they are really nice people and always have a smile in their voices. Thanks so much for asking Ruth Hanna
Report a concern   September 23, 2015 — Rated 10 out of 10 by S.D. Mainstreet Organization of Realtors®
What do you like about our association services?

Communication, updates, technology
Report a concern   September 23, 2015 — Rated 10 out of 10 by L.D.J. Mainstreet Organization of Realtors®
What do you like about our association services?

Site access,classes ability to pay dues easily
Report a concern   September 23, 2015 — Rated 10 out of 10 by Tivadar Szabo Mainstreet Organization of Realtors®
What do you like about our association services?

Not thrilled about the Sentrilock decision however, still appreciate the personal service received whenever assistance is needed.
Report a concern   September 23, 2015 — Rated 10 out of 10 by M.H. Mainstreet Organization of Realtors®
What do you like about our association services?

so very responsive and the training is great
Report a concern   September 23, 2015 — Rated 8 out of 10 by V.S. Mainstreet Organization of Realtors®
What could we do to improve?

With the annual dues. I believe that if the $600+ is able to be paid in installments, it would be better for the agents that want to stay in real estate. Some of my agents work part time, but love real estate. I believe that Mainstreet could benefit more by charging a small surcharge for breaking the payments up in 2-4 installment payments over the year. I have heard, "If you can't afford it, get out of real estate!"... The problem is, every real estate broker does not work in prominent communities that sell high-end homes.
Report a concern   September 23, 2015 — Rated 10 out of 10 by G.M. Mainstreet Organization of Realtors®
What do you like about our association services?

The training available and the help desk feature.
Report a concern   September 23, 2015 — Rated 6 out of 10 by L.M. Mainstreet Organization of Realtors®
How did we disappoint you and what can we do to make things right?

Stronger marketing
Report a concern   September 23, 2015 — Rated 1 out of 10 by A.T. Mainstreet Organization of Realtors®
How did we disappoint you and what can we do to make things right?

The fees are horrible in the real estate community. Especially for people just starting and have yet to sell a home. I call it pimping in every sense of the word. What services do you guys provide? We are whores to a mandated payola. system.
Report a concern   September 22, 2015 — Rated 10 out of 10 by Kathleen Hochstedt Mainstreet Organization of Realtors®
What do you like about our association services?

Prompt service...always looking to ways to help...in office training etc
Report a concern   September 22, 2015 — Rated 10 out of 10 by D.G. Mainstreet Organization of Realtors®
What do you like about our association services?

Great Services are offered.

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