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19985 ratings.
based onWhat our members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
nothing for long time agents. You still want full fees after paying for forty years.
Adaptation to needs of the members.
The lock box system is really a pain in the neck.
Prompt service questions answered.
The convenient services
Quick, accurate, and very patient.
Prompt service.
GIVES US PLENTY OF TIME FOR NOTIFICATIONS SUCH AS WHEN DUES ARE DUE. ANY TIME I CALL THEY ARE MORE THAN HELPFUL WITH MY QUESTIONS
Seems to be on top of current trends. Classes & instruction offered is great.
I hope to be attending more learning experiences myself.
Friendly and helpful staff.
Assistance was provided accurately and quickly.
lower fees for members.
good service
I've had a rough time financially lately and in the times I struggled to pay on time, I was disconnected from the MLS, which is understandable, but charging the large fees to rejoin the association are unnecessary in my opinion. I know that's the policy, so I didn't get upset about it until I was for to pay that fee to rejoin TWICE in less than 12 months. I just didn't feel as though I was being treated with compassion. At first I thought it was just an automated thing, but I called the office to speak to humans and was told there was nothing I could do about it.
The education department rates 10. The rest of the organization we have not been impressed with for the most part!
Easy to access/use.
Professionally presented.
Don't have anyone to recommend
You guys always have the answer to my problem.
EXCELLENT SERVICE
I am still waiting for calls back from questions I asked months ago
Great service and programs
I am reminded of every step I should take in order to run my business properly. I am also getting the training and the information about real estate market and new laws.
Lockbox one day codes
Courteous, expedited responses to questions and concerns
You're doing everything fine.
I have always had my questions and concerns taken care of in an expedient and professional manner.
Easy to work with
Very helpful
Quick responses to questions; professional attitude; large variety of continuing education options.Thank you!!
I like that you are available and always have the answer. Everyone is also very polite