- Phone: 630.324.8400
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19985 ratings.
based onWhat our members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Very courteous and helpful!
good service
My association is always on top of things and always looking to the future to make my life easier. Great communication to keep us informed and prepared.
Multiple activities.
Professionalism and responsive
You make it very easy to accomplish tasks including C.E. Classes.
ease of use
Accessibility. Whenever I have a question, it gets answered.
There is always a quick response to any questions I might have and the information provided by Mainstreet Organization is always helpful within the industry.
Don't know any other ones
MRED continually provides updated uses for the MLS service which I need. I would not know about so many new ways to improve my office capability for search for new listings OR forms needed by my office to work more effectively. Thanks, Beth Einsele #234419
Everyone at the association is very helpful. When I have a question or concern, I know I can get the answer quickly or at least, find out who can help me. Many times when I call, I can actually talk to the person immediately. There are many offices where that is a rarity. Voice mail is the norm. When I do have to leave a message, my calls are returned promptly. Of course email can be even faster, but when I'm out in the field, email is not always the easiest way for me to contact MORe.
The education courses are timely and an excellent resource for staying up to date with our ever changing industry. Thank you Mainstreet, you're the BEST!
very fast at answering our questions.
Not certain on how to handle a commission dispute. Allowing agents to make unfounded complaints.
Charge us less
Professionalism
ease of use of the site, responsiveness and the great services and training offered to members.
Professional help desk
I was wondering if we could link all our listings to our websites?
Responsiveness
Everything!
Very friendly and helpful and also resourceful
They are friendly and seem to care about me.
Professionalism
more user friendly site...a little overwhelming for the average consumer
Any time I have contacted your office they have been 100% helpful. If they didn't have answer they would tell me who to contact. Always very pleasant people over he phone
I have asked why the Listing Agreement contract has changed as to an agent's ability to type in information. It is now very cumbersome and encourages me not to use your site.
Reduce Yearly dues.
Keep members informed about current issues. The only thing I don't like is the raise in the yearly fees, it's hard enough with the market to make money and the raise in fees around Christmas is not easy to do.
friendly and fast courteous service