based on 21445 ratings.
What our members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I like everything. Support, instructors, class materials. It's all good!
Web layout, easy navigation to great training sessions.
always helpful with any questions
easy to use web site to register for classes
great teachers for the CE classes!
You have a wonderful secretary who actually answers the phone-not a machine.
Education
Everyone is very nice and pleasant to work with.
Always there to answer any questions and always friendly and courteous. Love being a part of this organization.
accuracy
Timely responses to any inquiries and a good cross section of programs to assist agents.
Good selection of CE & locations (although there's an obvious bias to south locations). Suggestion: enable adding multiple courses to cart before check-out (or am I missing something? - had to individually pay for each and every course.)
Lots of choices in education classes.
The abundance of information.
Information and help is available quickly.
Broker/agent support and communications are outstanding.
No disappointment - just has to do with location of who is looking for a local association.
efficient and knowledgeable
Very Helpfull!
Good website & communication when needed. Good CE.
Terrific training classes with qualified teachers. Also the MORE website is fantastic. Easy to use and obtain information. Scheduling and their payment system could not be more easy.
I always get the help I need when I needed it.
Interesting classes, professional staff, professional standards hearings and arbitrations offered
Professionalism -- knowledge --classes-ability to answer questions
Quick and corteous always professional service from the staff.
The service is expensive for a self-employed business owner. It's not clear how the fees translate into value, as in, the opportunity to generate new business. Clearly, there is a service provided, but how do I translate that into making more money than I pay? I know that's not "your problem", but it is my business need.
Great variety of classes offered. Website is great with lots of valuable information
CE classes should ideally be posted 6 months out, so that agents can schedule them out.
Personal service
Everything
Helpful staff.
Website could be more user intuitive!
Friendly, knowledgeable staff.