- Phone: 630.324.8400
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based on 19985 ratings.
What our members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Nothing that I can think of at this time.
Communication is always a key
break up the membership dues into two or three payments a year
I use the help desk and always find them to be friendly, professional and helpful.
professional and up to date
I think for the most part, you have been making the correct adjustments
I asked you to remove a late fee that was just added the same day. all you did was send a link to a pay it.
I think the fees are high
ery good service
I appreciate the news and updates, as well as the notice of downtime.
Very well organized and prompt services.
The help desk personnel are knowledgeable and friendly and accessible when needed
Good morning.
Great service. Very happ. Great job. Always helpful. I appreciated very much.
Sincerely
Name removed
As an appraiser it would be nice if our mls system was compatible with Datamaster's website so I could utilize their services.
They are good are helping
Great people! Always easy to deal with.
Very knowledgeable staff and right on target with information that helps with our day to day business.
Not disappointed, haven't been a member very long.
The help and assistance that you offer.
Training classes
Every seems find
Your services are p rofessional
Always there for their agents.
Very bright and responsive team.
I truly do not see what services you provide to us to substantiate your fees and the billing system is terrible and unclear. I received a voicemail this weekend that I had until 9/28 to pay my MLS fee. So on 9/28 I sign on to pay it and there is a $25 late fee there that I cannot uncheck to pay on line. Absolutely annoying and misleading. I never get a bill in the mail like I should. The system is also confusing because the other fees are separated, I think the MORE dues, we get notice on them some time in the Summer and yet they are not due until December but the MLS bill is some how due much more quickly.
I am so upset about this $25 right now I cannot stand it. As if the threat of our access to the MLS being turned off isn't enough incentive, you have to tap us with a late fee before that even happens. How can you justify that!? It certainly isn't costing MORE any money for me to lose my MLS access! Ridiculous!!
Simple and convenient !
the help that is given
I've been a long time (over 10-year member of CAR) and find their website and member benefits to be much greater. It's not that there is anything terribly wrong, I just miss CAR.
Great Service!
Availability and easy access for obtains information