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based on 21300 ratings.
What our members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I’ve never had problems with any of the staff .
Everyone that I have dealt with has been very helpful and professional.
Forms, updates on legislation, professional standards.
Just never really thought about it
There's a wide variety of workshops, classes and training to accommodate agents from all facets of the industry. I feel Mainstreet is always ahead of the curve.
Mainstreet is the best! Always providing us realtors with valuable resources and everyone is so dedicated to helping us grow!
I'm just not sure what I'm getting for my dues. I don't do much with the Board any more
Great work
The training and easy access to support.
Mainstreet delivers real value to REALTORS®. They provide the tools, education, and connections we need to stay sharp and succeed. Their classes, events, and committee work are focused on helping us handle what’s happening right now in the market—not just theory.
As an active member of the Global Committee, Government Affairs Committee, and Toastmasters group, I’ve seen firsthand how much Mainstreet supports growth. These opportunities have helped me build confidence in leadership, sharpen my public speaking, and stay on top of industry changes, things that directly impact how I serve my clients and grow my business.
I’m grateful for the support and structure Mainstreet provides. They help REALTORS® not just get by but get better.
If I could ask for one thing more, it would be deeper workshops for experienced agent: real-world situations like investor deals or complex negotiations.
Vilma Sekona, REALTOR® at Keller Williams Experience
Very helpful & friendly team :) we look to your team as the Expert with MRED, training, events and legal. Thank you for your continued support :)
Raelisa Schmidt & Laurie Foley
HomeSmart Realty Arrow Team Elite
You are very responsive when I've asked questions in the past. You are always looking at new ways to communicate with your members.
They serve my interests.
Quality education. Terrific Pro Standards. Helpful staff.
Not honoring time commitment to restore account access
Fees are out of sight and I find very little value in your service you just collect what we input and not much else.
It is just a waste of money and How come I have to be part of your organization? Which part of the world , a private organization charging me a lot without bring me any financial return.
Helpful when I have issues and call the help desk.
I am new to Mainstreet, having been with Three Rivers for 20 years. Most of my office changed once you announced the enforcement of requiring being a member to use Mainstreet forms. I totally understand this, and don't blame you at all, but the change has been pretty stark. All new numbers and changing lockboxes etc have been daunting, but have been done. However, I seem to be behind in the fees dead lines. I don't know if I am not getting news letters, or emails, but I am always alerted to the required dues too late and they have been late more often than not. Being more diligent on my part aside, I was comfortable getting the newsletters and notices from 3 Rivers. Of course 3 Rivers being local to my office, and being able to stop by, knowing the girls at the desk, and having that personnel relationship is missed. Mainstreet seems big and distant, not only in miles but from a personal standpoint. Time should help, and as I become more familiar with the changes, I think and hope it will get better.
Very Professional and Concise
When I am not sure of the correct use of the listing criteria and where to put certain features of the home, someone is always able to help.
The one thing I do not like is that a lot of agents do NOT put the subdivision in which can be very helpful. We always try to do it.
It will be nice to have a grace period to pay fees instead of the instant late fee.
I hate that you guys always include the donation on our bill and make us do the work to take it off. Why not leave it off and put a box were if someone wants to donate, they can write how much there.
Love the quality of service and the exceptional efforts that the entire staff puts to help every time.
Well for starters.....your staff always is pleasing when we call and very professional when handling our requests.
Easy, helpful with all required tools
Easy to understand directions very knowledgeable
hold the fees stable
Be more engaging and proactive
The outreach they do with their members us second to one. I have personally seen how Mainstreet goes out and connects with realtors. I am part of NAHREP Dupage County and to have our local realtor association be such a part of our mission is a game changer.
I LIKE THE PREOPLE AND THE COMMITTEES