Mainstreet REALTORS®
6655 Main St
Downers Grove
IL 60516
United States

Average rating: 8.8 out of 10 based on 21300 ratings.

What our members think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   March 31, 2025 — Rated 10 out of 10 by Frances Simons Mainstreet Organization of Realtors®
What do you like about our association services?

1. Association leadership is on top of and often ahead of everything worthwhile in our industry
2. I appreciate all of the resources
3. The association is incredibly well organized
4. Mainstreet offers a good amount of training classes
5. Committees members are truly engaged for the betterment of association members
Report a concern   March 31, 2025 — Rated 10 out of 10 by Maria Wildoer Mainstreet Organization of Realtors®
What do you like about our association services?

Timely responses. Whenever I have a question I can reach them through the main line or use the chat window online. They have helpful staff members who are professional and courteous.
Report a concern   March 31, 2025 — Rated 10 out of 10 by N.G. Mainstreet Organization of Realtors®
What do you like about our association services?

ease of use and lots of info, along with tutorials to use the resources available
Report a concern   March 31, 2025 — Rated 10 out of 10 by R.S. Mainstreet Organization of Realtors®
What do you like about our association services?

Great Service Timely and polite

Report a concern   March 31, 2025 — Rated 9 out of 10 by J.B. Mainstreet Organization of Realtors®
What do you like about our association services?

Support
Report a concern   March 31, 2025 — Rated 10 out of 10 by Gustavo Mendoza Mainstreet Organization of Realtors®
What do you like about our association services?

The fact that someone replies to calls, right away.

Report a concern   March 31, 2025 — Rated 6 out of 10 by L.B. Mainstreet Organization of Realtors®
How did we disappoint you and what can we do to make things right?

Additional fees without additional service or tools
Report a concern   March 31, 2025 — Rated 5 out of 10 by K.S. Mainstreet Organization of Realtors®
How did we disappoint you and what can we do to make things right?

Not disappointed - average score

Report a concern   March 31, 2025 — Rated 8 out of 10 by T.R. Mainstreet Organization of Realtors®
What could we do to improve?

So many steps

Report a concern   March 31, 2025 — Rated 10 out of 10 by Christine Moore Mainstreet Organization of Realtors®
What do you like about our association services?

Keep Realtors updated and provide helpful tools for success

Report a concern   March 31, 2025 — Rated 9 out of 10 by S.M. Mainstreet Organization of Realtors®
What do you like about our association services?

Very organized and always able to have the wnswers needed quickly.
Report a concern   March 30, 2025 — Rated 10 out of 10 by S.G. Mainstreet Organization of Realtors®
What do you like about our association services?

everything we need is provided for us
Report a concern   March 30, 2025 — Rated 1 out of 10 by D.A. Mainstreet Organization of Realtors®
How did we disappoint you and what can we do to make things right?

I'm not necessarily disappointed. The question asked if I would recommend. I can't say that I would. We don't have much of an alternative, but its just hard to see the value of the benefit versus the cost. Would love to see more money or energy spent on mandatory training, establishing higher standards for agents, and a higher barrier to entry. We need BETTER Realtors, not MORE.
Report a concern   March 30, 2025 — Rated 10 out of 10 by T.V. Mainstreet Organization of Realtors®
What do you like about our association services?

I've never had an issue with Mainstreet.
Report a concern   March 30, 2025 — Rated 0 out of 10 by K.C. Mainstreet Organization of Realtors®
How did we disappoint you and what can we do to make things right?

Fees are too high.

Report a concern   March 30, 2025 — Rated 10 out of 10 by J.P. Mainstreet Organization of Realtors®
What do you like about our association services?

Very helpful and prompt on the phone

Report a concern   March 30, 2025 — Rated 10 out of 10 by W.P. Mainstreet Organization of Realtors®
What do you like about our association services?

The staff is the best,and fast responses

Report a concern   March 30, 2025 — Rated 9 out of 10 by D.Y. Mainstreet Organization of Realtors®
What do you like about our association services?

Easy contact for questions or issues

Report a concern   March 30, 2025 — Rated 10 out of 10 by Gwendolyn Weatherspoon Mainstreet Organization of Realtors®
What do you like about our association services?

I always get excellent personal customer service.
Report a concern   March 30, 2025 — Rated 7 out of 10 by S.H. Mainstreet Organization of Realtors®
What could we do to improve?

Pricing
Report a concern   March 30, 2025 — Rated 4 out of 10 by J.R. Mainstreet Organization of Realtors®
How did we disappoint you and what can we do to make things right?

Just remember you are working for us . Quit imposing your mistakes on the realltors. Our jobs are hard enough without your issues.
Report a concern   March 29, 2025 — Rated 10 out of 10 by L.F. Mainstreet Organization of Realtors®
What do you like about our association services?

Training and personal assistance & fun events
Report a concern   March 29, 2025 — Rated 8 out of 10 by L.G. Mainstreet Organization of Realtors®
What could we do to improve?

Send a reminder a day before an invoice is due versus a day later with a late fee.

Report a concern   March 29, 2025 — Rated 0 out of 10 by A.B. Mainstreet Organization of Realtors®
How did we disappoint you and what can we do to make things right?

No grace period before applying your late fee!!!
I was in the hospital and missed the exact date!
No concern for PAYING Members. 🤨😑😏
Report a concern   March 29, 2025 — Rated 7 out of 10 by S.R. Mainstreet Organization of Realtors®
What could we do to improve?

Please answer phone calls!
Report a concern   March 29, 2025 — Rated 6 out of 10 by J.B. Mainstreet Organization of Realtors®
How did we disappoint you and what can we do to make things right?

High yearly dues.
Report a concern   March 29, 2025 — Rated 7 out of 10 by B.B. Mainstreet Organization of Realtors®
What could we do to improve?

Liked it better when I could buy lockboxes in Arlington Heights

Report a concern   March 28, 2025 — Rated 10 out of 10 by Michael Farrior Jr Mainstreet Organization of Realtors®
What do you like about our association services?

Convenient up to date
Report a concern   March 28, 2025 — Rated 5 out of 10 by J.F. Mainstreet Organization of Realtors®
How did we disappoint you and what can we do to make things right?

Care about your members, and do not ask how?
You should should know how.
Report a concern   March 28, 2025 — Rated 7 out of 10 by C.H. Mainstreet Organization of Realtors®
What could we do to improve?

I have a difficult time navigating your website. I wanted last years expenses to send to my accountant but I couldn’t find that information.

Privacy Policy