What our members think of us!

Involved organization run by good people and it provides many ways to help the industry succeed.

We literally have the best support in every way!

Education, resources, friendly and knowledgeable staff.

Staff is friendly and accommodating. Eat to reach someone if you have a question. Classes are timely.

Seems to cover all the bases from training to legal issues

Not really disappointed just find the organization clunky. Want to go to an extra event - there is a cost. Want to try and get help with something, it feels clunky.

Forever current!

Easy to talk to, always available, has answered snd tools I need

The community, the benefits, the support and the events.

Up to date in technology,
Always available for questions with accurate answers
Provide top notch educators and training
Keep members informed of changes in the industry
Provide support to the network of associations related to our industry
Maintain excellent partners in technology as part of our fees
Create great networking opportunities
Celebrate who we R

Great member support, educational content, social events

Every time I talk to People outside of the association. They are surprised on how much is offered. From Classes to events and access to Sentrikey and Forewarn MLS etc. Plus friendly assistance whenever needed. I've never had any horrible or questionable experience when I call or go to Downers Grove. Now with the new updated Mainstreet website a big upgrade to have all in one easy to use site. Keep up the great work!

I tried signing in to Mainstreet account and I was directed to redo sign up. When in, I got a pop up stating my account had been placed inactive due to non-payment. What non-payment??? Kind of shady!
As for anything else, you need to do a much better job informing member of what additional benefits we have access to. I found out from a member a few days ago that I could get tech support that would help me with my personal computer. I have never heard of this before but she insisted that this was a benefit I had access to. What else do I not know about?

The staff and leadership are stellar. They always go above and beyond. I am also proud to be a part of the organization as the vice chair of the professional standards committee. I do the best that I can to promote the best interest of clients and other brokers as well.

There there for you when ever you need them

There are many useful services offered that allow agents to informed, professional and productive. Help is always available when questions arise

you offers a lot of information and training, we had a lot of changes happening this past year and you made it easy for all of us to move forward and not be completely stressed

They are always available to help and answer questions or concerns we might have.

You have timely and relevant classes and activities for your members. The customer service is superb! Your staff is courteous and knowledgeable. Thank you for all you do!

Supportive of my success

As a Managing Broker, what I appreciate most about Mainstreet’s services is the comprehensive support it offers across every stage of a real estate career. From legal updates and professional development to tech tools and member advocacy, Mainstreet equips brokers like me with the resources and confidence to serve clients at the highest level.

The weekly market insights, live training sessions, and on-demand CE options make it easy to stay ahead of trends and compliance requirements. I also value the accessibility of staff whether it's a quick call to the Legal Hotline or guidance on forms, there's always knowledgeable support.

Most of all, Mainstreet fosters a true sense of community. Through networking events, leadership opportunities, and inclusion initiatives, they elevate the profession and connect us with like-minded professionals who care about doing real estate the right way.

Always a phone call away, very professional and courteous staff.

Always quick to respond and flawless at all events and classes. Truly superb!

Efficient

Everything

Great association. Very knowledgeable and they anticipate the needs of their members.

I used the live chat feature. Mady did the best with the issue but it needed to be elevated. She called me back a few hours later to let me know it was fixed. The fix and subsequent follow-up were most appreciated.

Love the classes

Good service

the woman answered my question, knew the answer, helped me navigate the website and didnt rush me