- Phone: 630.324.8400
- Visit Website
19758 ratings.
based onWhat our members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
There for us to answer any
The organiz
Variety of classes being offered and support for the agents.
yes, will love to refer to my friends-
They are very helpful and friendly. Professional education dept with interesting speakers.
Not disappointing just need to be more modern, more classes, more instructors, more exciting.
Everything! And people are really, really nice!
very reliable and trusted information
Very prompt
Software system for on line register CE class
It took me two hours
I love how everyone is so helpful and make sure we get routed to the correct person to answer our questions.
Answered the phone quickly and answered my questions.
The variety of classes offered and the ability to attend in person or online in some cases.
The Mainstreet associates are always professional and address my issue.
Programs and events
As always, thank you for going above and beyond with your assistance.
The Training classes. the professionalism and availability of the instructors and associates.
I don’t see the benefit at all. What am I even getting for being a member. You are not lenient with payment. No resources for new agents . And I’d there are they are not easily accessible. This is so expensive and for what ???? What am I getting ? A mls and a background check apps. I’m real disappointed.
Very professional and friendly. They go out of their way to solve any problems you may have.
Always there to answer my questions and help with issues.
The entire staff at Mainstreet is extremely helpful and courteous, with prompt assistance and answers to questions. Excellent educational offerings with very knowledgeable instructors.
Always very helpful
We are required to be a member, for which we pay large fees. Not sure what you do for us.
All are very knowledgeable and very helpful.
Quick to solve problems or find answers.
A couple of things bothered me:
While overall the class was good, I thought that the class lacked substantive information about the potential for dual agency with regards to buyers claiming they are not working with a buyer agent and then asking the listing agent to not only show them the property but also to basically perform buyer agent duties--theoretically for zero compensation. While I think it's possible that many buyers will ask their attorney to negotiate for them, who will then attend to inspections(s); workmen(possibly); lender (possibly)?
There are enough pitfalls with dual agency--this potential new legislation is rife with expected and unexpected circumstances. There was some discussion on this but not enough.
There were some legal questions that were not fully/accurately answered. Maybe Chris could refer agents to the attorneys we often recommend to our clients?
Also: Toward the beginning of the class I asked a question anonymously because I was given that choice in the chat box. The Instructor refused to answer my question or issue CE credit for someone posting anonymously. NOT fair and also pretty disrespectful. Please remove that possibility from the chat feature if respondents will be chastised for using what is offered.
There is a lot of confusion about the practical realities of this new commission structure. Outside of this class, one of our brokers proclaimed "It's business as usual, folks." I disagree with that statement.
Easy to work with.
The association is great for all sorts of resources at my fingertips the staff are wonderful whether I am in the office, on the phone or online through chat I get immediate response and answers to all of my questions thank you
I love the training and the trainers
Lots of great education provided. Chris Read is very helpful/knowledgeable and a great asset to Mainstreet.