based on 21456 ratings.
What our members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The service they supply and I always feel like I am updated on the changes that accrue daily.
Love the ease of getting updated forms.
The costs are exceptionally high for little perceived benefit. The technology used by MLS is poor relative to companies like Redfin or Zillow, which utilize their funds to produce technology customers want to use. Stop taking advantage of the people out there, making the money, and provide real service rather than roadblocks.
I want to be frank— after 33 years of paying in to NAR and all its subsidiaries…. I find zero value in this organization— this is not meant to say the people working for it are zero value but the organization as a whole I feel is sucking more money out of Agents, barely making it at this point, every single cost for Agents has gone exorbitantly up— while commissions have gone down— you would have to be crazy at this point to even get into real estate!
I never pay late fees with anything, somehow I seem to pay a late fee every single quarter. Text message reminders would be nice, or automatic billing without RPAC on there (I don't support any form of government lobbying)
Prompt Service, Very diligently resolve any issues. Times ahead in introduction of new helpful products, softwires and other educational courses.
Not enough value for the money paid
The dues have gotten out of hand especially as a secondary MLS, if you were my primary I could understand the higher price…
The communication before fees is not soon enough. Added fees that don't make sense. Changing the platform all the time. MLS has alway changed not always for the better
More involvement and information available to everyone
I like the training courses and help desk
FEES ARE TOO HIGH
The service is always excellent. I have always been able to get any help needed with a simple phone call! Very professional, pleasant staff!
Provide valuable platforms to support realtors.
As an appraiser your fees are insanely high. Why should I have to pay the same as a Realtor when I don't use all the services that they do. I hate paying for stuff I have no use for.
I do not see any benefit to belonging to this organization it just cost me money and your
fees keep rising while IN fees remain the same.
The lack of care to rerach out to members that struggle with generating sales is clear.
Because our property listings are provided to others. I think the fees are too high.
Not diverse enough. The organization does not look like the people it serve.
The fees are too expensive for the services I receive.
The work Mainstreet does and commits to continue to do with protecting homeowner rights.
The only reason someone signs up for your services is the use of the MLS.. all you guys do is waste money revamping a database over and over, and push DEI junk, and spam emails multiple times a day.
Networking events
Love all the services and customer service by all
I think it's real dirty and sleazy.How you tack on the late fee even before the start of the business day
Complete and prompt info profided. Requests are easy to understand.
I would appreciate more notices regarding MLS due reminders to avoid late charges.
Also it would be great to see upcoming dates that fees are due so one can prepare for future payments.
You provide various trainings necessary to learn and gain knowledge in specific areas.
There’s no option to opt out from donation that I didn’t want to pay
Very helpful and powerful