- Phone: 630.324.8400
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based on 19985 ratings.
What our members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
It is so big, that sometimes, I just don't participate. I know that is my problem, not theirs.
You guys are fantastic! Very responsive and helpful!!!!
Great ce classes. Good support for tech issues. Latrice Roan is awesome.
Very helpful when you have a problem.
Excellent
The staff is very pleasant to work with. Very helpful.
Everything.....
Your website is easy to use and meets my needs.
Always quick responses and help when you need it, Thanks, First name removed
You listened to us and gave us back our one day codes!!!!
Everyone is committed to our success.
I love the staff they are very helpful and friendly. Classes are informative and fun.
Telephone is always busy.
Takes long time to speak to someone.
You can get help & answer right away, The staff is very friendly.
USEFUL RESOURCES
I love how I can pay my invoice right from the email. Very nice and convenient. Its all about technology. Also, great job on putting a phone charger outside the education room. That helped me a lot this past Saturday.
The Board members need to remember that they represent us, the working agents, when they make decisions.
it's not so much a matter of disappointment, but how many other real choices do we have? further, as an appraiser, i'm paying for services i don't need.
I had to make two calls to resolve this issue. The first call I made the lady sent me back to Zillow to resolve. Zillow sent me back to Mainstreet. The next call I made to Mainstreet this person resolved the problem in one afternoon.
Everything.
They are always there to help.
response to phone calls and member services is lacking.
Prompt, accurate & courteous service.
I always receive fast, professional and courteous responses to inquiries, issues and concerns.
I like the ability to be able to conduct most of my business needs via their website.
MORE give many valuable options to realtors. Efficiency of the staff and website are great! Thank you.
I've never been with any association to compare to but I think you guys do a great job with everything!
I like everything about association service, please do not change.
Thank you!
Professionalism
Well organized, efficient, excellent service.