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based on 19985 ratings.
What our members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
In all the years I call you, I always get voicemail and I have to wait a good 3 to 5 minutes to get a live human being. It’s horrible customer service
The variety of classes and events offered. The friendly, knowledgeable and friendly staff.
Great information and very good customer service.
good
Ease of use
Very helpful
Training classes, quick costumer service
The service is very accommodating.
It is a monopoly isn't it? Why would I need to recommend something that is mandatory for Realtors? Many programs are good, but the costs and regulations don't really make sense.
Very responsive
Mainstreet has all the right tools for it's members to use on the road to success
Everyone is very helpful and organized, love all the classes.
Great classes, seminars, pro standards.
Access to products and service
Training
Support
Fees are way too high. Shopping for another state
The speed and knowledge
Mainstreet is always updating to keep up with current trends.
Excellent response time to problems, questions and technical support. Everyone is ready to help!
Mary was very helpful
Helpful and friendly staff when I have questions.
The organization is great and offers tons of resources and tools to help agents grow their business. I feel like the information can be made presented in a less confusing manner. For new agents like myself, we all talk and say "what classes do we take first? Where do we begin? Where is the fee structure?" These questions are always answered if we call in and talk to someone which is awesome however the realtors call time is precious and it would be nice to go into a forum or link that allows you search the information easier. For example: Suggested classes and the oder they should be taken for new agents through 12 months. Suggested classes and the order they should be taken in for agents from 1-3 years in the business... and so on. I'd love to get more involved but researching how to work with Mainstreet has been daunting as well. Overall, I love Mainstreet and rate a 7 for the reasons listed above.
MORe has a lot to offer in terms of training, education and events for the members and non members. The staff is always friendly and happy to assist with any questions.
MORE offers classes that are interesting and of real value in practicing real estate. Also provide courses for both newly licensed agents and seasoned veterans. Instructors are very knowledgeable and some, especially Lynn Madison, can present material in a way that makes you want to continue learning more.
I also like that the staff is prompt in getting back to me with answers to questions or concerns.
You answer promptly and answer my questions fully
I like that the Association is constantly trying new things, new subjects, etc. to keep Realtors aware of what's going on around them.
the really nice people
efficiency, quick response, diverse offering and providing details to questions.
Notifications of pending/due membership renewals are less than adequate. Somehow I tend to miss them and end up paying a late fee.
Very informative class.
Always prompt to respond and tons of education offered