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based on 19985 ratings.
What our members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Promt service by office,courses offered for agents .
The support
Always have my answers!
Love the class availability
The classes offered and the location
There is never a time where someone is not able to help you with any problem that comes up
Everything!
Prompt, accurate services
The internal disciplinary process is not appropriately managed. The information given out and published about the process does not match the actual process, making it effectively impossible to mount an adequate defense without an attorney.
It's full service! From the variety of educational, continuing education, learning opportunities and just plain old coffee talks - you offer it all! A great way for agents to stay on top of the industry and in tune with the current market.
What I like about your service is that you guys deal with jerk realtors (yours truly included) and still have the patience to deal with issues that arise. I spoke with Kristi Koziol and I was very difficult in my questioning. What I thought was condescending and unfair was actually professional and factual. Kristi kept her cool and answered all my questions, unfortunately I didnt like the answers given which is no fault of hers and I unnecessarily took out my frustrations on her, yet she remained professional. Kudos to her and I need to do a better job of listening to my amazing broker Connie Vavra when she explains things to me about the organization and the fees associated with them!
Efficiency and helpfulness
Have the annual renewal Cycle be in January or November. After speaking to a number of brokers that I interact with, we all thought the same thing. It is very challenging to come up with renewal money around the holidays regardless if you knew it was coming months ago. I think a Feb-Feb cycle would be better or at least end of jan.
What I like are the few services I use. The CE courses and the Help desk.
Its awesome for all Realtors.
Very expensive and don't receive any practical value, outside of MLS access.
Forcing everyone to use Remine is hurting people's business.
Overall there is great agent support as well as a good selection of class and training options.
Friendly and helpful
friendly people, good service. usually quick to respond
Always professional and helpful.
Very useful for my business.
I have been a member for over 30 years!
You have always supplied a very good product/services!
friendliness, helpfulness, always available whenever it is needed no matter what the need.
I enjoy the options of classes, and instructional meetings that you offer your members. More agents should take advantage of them when possible. It is one of my goals for 2020.
The association is always updating and improving services, they stay on top of the latest technology, even though the members don't avail themselves of it.
Jessica was very professional. She went well beyond just helping me. She worked over half an hour on getting my password and data corrected in the Darwin system
She's the best!
Thank you
easy to navigate, timely, great education, and advocacy
Memberservices
They are very helpful at answering my questions!
THE Best CE and customer service in IL. Thank you.
More classes on Remine.