Mainstreet REALTORS®
6655 Main St
Downers Grove
IL 60516
United States

Average rating: 8.8 out of 10 based on 21300 ratings.

What our members think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   March 24, 2021 — Rated 10 out of 10 by Holly Wyckoff Mainstreet Organization of Realtors®
What do you like about our association services?

Availability and education.
Report a concern   March 24, 2021 — Rated 0 out of 10 by W.W. Mainstreet Organization of Realtors®
How did we disappoint you and what can we do to make things right?

Lower your dues!
Report a concern   March 24, 2021 — Rated 10 out of 10 by B.C. Mainstreet Organization of Realtors®
What do you like about our association services?

They are always helpful and help you get or resolve your question or problem. I have no complaints at all. Great group.
Report a concern   March 24, 2021 — Rated 10 out of 10 by Kevin Roy Mainstreet Organization of Realtors®
What do you like about our association services?

Excellent customer service. Great content on your website, too. Thank you!
Report a concern   March 23, 2021 — Rated 10 out of 10 by P.L. Mainstreet Organization of Realtors®
What do you like about our association services?

The chat line was very helpful
Report a concern   March 23, 2021 — Rated 10 out of 10 by V.A.B. Mainstreet Organization of Realtors®
What do you like about our association services?

they are great!
Report a concern   March 23, 2021 — Rated 10 out of 10 by K.D. Mainstreet Organization of Realtors®
What do you like about our association services?

I love the communication, structure and value provided. I also love the staff, always helpful and accommodating.
Thanks for all you do!!
Report a concern   March 23, 2021 — Rated 10 out of 10 by Robin Monroy Mainstreet Organization of Realtors®
What do you like about our association services?

I like your selection of training and the customer service that you provide

Report a concern   March 23, 2021 — Rated 5 out of 10 by S.A.B. Mainstreet Organization of Realtors®
How did we disappoint you and what can we do to make things right?

I really have nothing to compare it with, although you're getting more expensive everytime I go to pay.
Report a concern   March 23, 2021 — Rated 10 out of 10 by N.G. Mainstreet Organization of Realtors®
What do you like about our association services?

Great MLS platform, great services for realtors and many convenient products and information. Organized emails -keeps everybody up to date on new rules/regulations/fees. Thank you.

Report a concern   March 23, 2021 — Rated 10 out of 10 by M.F. Mainstreet Organization of Realtors®
What do you like about our association services?

The reminder emails for one

Report a concern   March 23, 2021 — Rated 0 out of 10 by T.H. Mainstreet Organization of Realtors®
How did we disappoint you and what can we do to make things right?

Your Fee's just continue to increase the Service is not there, your web sites are not user friendly
even billing is a pain you keep adding optional fees we have to remove every time I call
I get sent to a voice mail. Thinking of switching to Gniar there fees rarely increase
Report a concern   March 23, 2021 — Rated 8 out of 10 by D.L. Mainstreet Organization of Realtors®
What could we do to improve?

Make changes as easy as possible
Report a concern   March 23, 2021 — Rated 10 out of 10 by D.S. Mainstreet Organization of Realtors®
What do you like about our association services?

Everything.... Never negative experience
Report a concern   March 23, 2021 — Rated 10 out of 10 by K.D. Mainstreet Organization of Realtors®
What do you like about our association services?

Always helpful
Report a concern   March 23, 2021 — Rated 4 out of 10 by L.L. Mainstreet Organization of Realtors®
How did we disappoint you and what can we do to make things right?

I feel the fee’s are higher than other organizations I have spoke to. I really don’t utilize Mainstreet for anything other than my mls & SentriLock

Report a concern   March 23, 2021 — Rated 10 out of 10 by M.S. Mainstreet Organization of Realtors®
What do you like about our association services?

Thanks for calling me as I had forgotten to pay my dues.
Report a concern   March 23, 2021 — Rated 10 out of 10 by Marcia Opal Mainstreet Organization of Realtors®
What do you like about our association services?

I appreciate the numerous training opportunities on a variety of subjects. The trainers are very knowledgeable.
Report a concern   March 23, 2021 — Rated 10 out of 10 by Verna Pitman Mainstreet Organization of Realtors®
What do you like about our association services?

Knowledgeable and patients with the members
Report a concern   March 23, 2021 — Rated 10 out of 10 by V.S. Mainstreet Organization of Realtors®
What do you like about our association services?

Responds to new services needed, changes needed.

Report a concern   March 23, 2021 — Rated 10 out of 10 by J.R. Mainstreet Organization of Realtors®
What do you like about our association services?

Customer service

Report a concern   March 22, 2021 — Rated 8 out of 10 by P.U. Mainstreet Organization of Realtors®
What could we do to improve?

How about making the website a little easier to navigate and not putting extra fees or donations on our dues. It should be voluntary and very hard to take off the bill.
Report a concern   March 22, 2021 — Rated 10 out of 10 by Greg Kowalik Mainstreet Organization of Realtors®
What do you like about our association services?

Always there for members
Report a concern   March 22, 2021 — Rated 9 out of 10 by Jeffrey Gustafson Mainstreet Organization of Realtors®
What do you like about our association services?

VERY RESPOSIVE AND ORGANIZED!
Report a concern   March 22, 2021 — Rated 10 out of 10 by L.S. Mainstreet Organization of Realtors®
What do you like about our association services?

Organized and efficient

Report a concern   March 22, 2021 — Rated 5 out of 10 by J.K. Mainstreet Organization of Realtors®
How did we disappoint you and what can we do to make things right?

fees are ridiculous, many members still continue to not update listings in the mls within 24-48 hours notice in the mls.
Report a concern   March 22, 2021 — Rated 8 out of 10 by L.L. Mainstreet Organization of Realtors®
What could we do to improve?

Keep costs low.
Report a concern   March 22, 2021 — Rated 8 out of 10 by P.W. Mainstreet Organization of Realtors®
What could we do to improve?

simple and easy

Report a concern   March 22, 2021 — Rated 10 out of 10 by Jaye Stovall Akintonde Mainstreet Organization of Realtors®
What do you like about our association services?

Every time I call. I ask for Patricia. She's very knowledgeable, courteous and consistent with knowing the exact answers to whatever I'm calling-in for.

I suppose others could be as knowledgeable, but I really prefer Patricia.
Report a concern   March 22, 2021 — Rated 9 out of 10 by A.M. Mainstreet Organization of Realtors®
What do you like about our association services?

Great customer service, all the classes tbat are offered.


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