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based on 19985 ratings.
What our members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Prices are more reasonable for dues and education. When I have a question, people are polite, professional, and quick to get back to me.
assessable locations for classes. Reminder on billings, current information.
Friendly people to speak with to get answers quick. Easy online information.
MainStreet has great informational videos and updates it's members.
I have had an issue with 1 of the managing broker who now have fled the country. That was the only time I had reached out to MORe for help and no one wanted to help. As per everyone at MORe, response was there is nothing we can do. Around 30 sales agent and I had lost our commission but MORe did not wanted to get involved. I have filled this survey out before but not 1 person have reached out to me to resolve this issue till this date.
Managing broker was US Realty based out to Schaumburg. Owner was Marcel Saudas.
Excellent customer service.
no disappointment! Just nothing that stands out...
have no coments
I have been with your organization for over 30 years and it seems to be one of the best, your help desk is there to help, classes are available for agents to learn more about the product.
Everytime I reach out to anyone at Mainstreet they are all so helpful and patient!
Easy to communicate and always up on the latest in technology and news!
I’m always informed of the current happenings
Great service and easy website to navigate.
you are always there to help...you hold wonderful, insightful classes that help realtors do their jobs better...
Quick, friendly service. Wide variety of training courses.
Staffs is amazing
Your staff is very helpful and informative. :)
Every thing
The lady that helped me (sorry I didn't look at her name) was so nice, do helpful. The whole thing took 3 minutes.
You MUST take steps in stopping the HIGH AMOUNTS OF MONIES LISTING AGENTS ARE
CHARGING......Example.....They will say they are giving the Buyer's agent a 2 1/2% commission
MINUS $300 OR $350. Just the other day I was looking at a condo Listing that was listed for
$117000 K. 2 1/2% MINUS $475. Meaning that Sellers agent is taking over 17% of the Buyer's commission back.
Is that agent looking out for their Seller's Best Interest???? What Agent who is looking for a Condo for his Buyer is going to show that Listing knowing they have to give back over 17%???
This has to be CAPPED SO THAT THIS NON-SENSE HAS TO STOP.
Your are Board do Something.
I like that you are a friendly group of people who are willing to help with any situation that arises.
You support other organizations comprised of some of the same members at Mainstreet. You keep updated, and informed and on top all we need to know in our industry. You offer quality training by very knowledgable instructors. You stand by who we R and educate us in all aspects of our industry. New opportunities are available for growth and education constant, and you are the driving force. Thank you for everything!
Current CE and Tech services
Everyone is awesome and they work hard at doing their jobs! :)
I think the bill we just paid was very confusing. If someone did not want to pay the extra $20, how could they eliminate it if paying on line?
The people who work here are very helpful and very patient!
I like you send reminder emails and the ease of your website to do everything necessary to keep my license current.
It’s fast & easy
The support given. Questions answered in a timely and courteous manner.
The emails are informative. Navigating the site is easy.
Great customer service!
Excellent.