- Phone: 630.324.8400
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19985 ratings.
based onWhat our members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Classes, Forwarn, Inman
Good service polite employees
Members would love to see annual dues payment moved to mid year.When activity & income are at peak. We worked so hard at LCAR to do that. But it was short lived.
☺️
Otherwise great job!
I don't know that I have ever been able to resolve a problem without repeated follow up. It would be nice if calls were returned asap and follow through performed.
Sorry, I just feel like everything has to be a battle.
Twice now in the past 4 months I have had to ask for help. Unless you are lucky enough to get the right person, (one who immediately responds) you wait and wait for help and then have to continually follow up.
Thanks for asking.
The classes
Training, opportunities for training in various locations
Membership fee is high for beginning agent. Its burden to pay so much fees.
when we call for services not much waiting at all and helpfull on billing past due
related issues.
The services have been informative, accessible and consistently helpful.
Interested in preserving the best services for agents.
Always willing to help...even with unusual requests.
Striving for ethical agents.
Providing education that is time sensitive.
I found the new system for scheduling classes a bit confusing. No indication that I needed to take a 2hr sexual harassment class online. There also was more clarity before as to what exactly we needed as far as classes for our license - I didn't find that this time.
Andrea in Education was very helpful, however.
Thanks!
Had to pay $30.00 late fee. Never got email payment due notice for yearly dues. These should have auto pay like mls fees
Outstanding service!
Classes, the ability to stop on and ask questions
I like all of your services you offer
The continuing education courses.
It more affordable with good benefits
1. Prepare new realtors better after licensing - more classes on what a realtor does - improve the professionalism, more realistic expectations. Realtors should be full-time -that would help
- instead of the weekend warrior... or the one I only help family kind. They have no idea what they are doing.
2. Have classes on homes - construction, mechanics....99% of the realtors have no Idea what they are selling. It is not all about the way a home shines to impress a client.
3. You cannot depend on the brokerages to train them properly, because now anyone one can have their own brokerage without years of experience. The Rules changed - not in a good way.
Professional, helpful. Go the extra mile in training to be most prepared for clients and different situations.
Everyone does a great job.
Great tools provided to agents.
Covers a lot of training topics, responsive to requests, answers questions on many items.
Because you don’t have enough classes I pay the same amount if not more that the agents pay at Car and they offer way more classes then you guys
The immediate response to an inquiry without hesitation.
Everyone is very helpful and knowledgeable! I love the classes! They’re convenient and geographically easy to get to!
Very helpful and answer questions
Training! Ease of access and great full service website
I'm new and have not had enough experience with all benefits to give an accurate and valid opinion yet. In a few months I can better comment.
Mainstree offers a lot of great classes. The teachers are all very knowledgeable and make the class so much more interesting.
Easily accessible location
Quick and simple check in
Many Classes available.