Customer Testimonials
Dan is incredible helpful, and just a super nice guy!
Your staff are very helpful and knowledgeable. Your shop mirrors Trek’s online sales.
Excellent customer service
great service...from talking on the phone to picking up my bike
Great service and sales and prices. Had a bike ready to pick for me on super short notice. Great people.
Staff & Frank was very helpful with selection of supplies and setting up Garmin
Nice trek bike . Lightweight and gears are easy to use . Comfortable seat and rides great . Frank helped me a lot adjusting and and preparing me . Dan helped me find the perfect bike
Freindly atmostphere and knowledgable staff!
Your staff was so friendly and welcoming and I felt instantly like I was in good hands. They took the time to walk me through my options and I never felt rushed or upselled. I love having a bike shop like this near by!
Frank was great!
Even though the store was super busy, he was very patient, helpful and attentive.
Very good service and products are great
Honest and very helpful
Efficient scheduling & friendly service. Would be great if weekend hours could be added / expanded during off-season!
Great price and fast shipping. Thank you!
I really appreciate the collaboration and support. The rundown on how to properly take care of a bike was spot on last Sunday.
Thx all
First name removed A
You all are simply the best!
Great people at the shop and easy to work with.
Very friendly and honestly
Thank you for picking my bike up at my home for service and dropping it off afterwards. I so appreciate your courteous service, which goes above and beyond. Now my bike is tuned up & ready to safely ride on the first nicer day:)
Always friendly and knowledgeable
Everyone at Marblehead Cycle is really nice and explains things in a clear way. I love that you have shop rides too.
Did exactly what I wanted in a reasonable time frame. Cost was one third less for the same service received from a competing bike store in the area.
Excellent products and outstanding service!
Top class service and shop
Excellent customer service for walk ins !
Very pleased with the level 2 tune-up Marblehead Cycle did on my Trek 520. The bike looked and felt great. Everything is tight and like brand new. I am very pleased with the service!
Everyone was very pleasant and I had an enjoyable experience.
Just basically overall great service.
Great consultative approach to assisting customers. Always friendly, helpful and providing a good overall service.
great selection. great service