The Bug Master
1912 Smith Road
Austin
TX 78721
United States

Average rating: 9.2 out of 10 based on 3641 ratings.

What our customers think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   December 17, 2012 — Rated 10 out of 10 by Susan Nelms The Bug Master
What do you like about our services?

Friendly, trustworthy and knowledgeable.

Report a concern   December 17, 2012 — Rated 10 out of 10 by W.W. The Bug Master
What do you like about our services?

Excellent service at a good price. Very trustworthy.

Report a concern   December 17, 2012 — Rated 8 out of 10 by A.J. The Bug Master
What could we do to improve?

Ensure the safety of the chemicals used for bug control-provide safety data and follow-up after eaxh treatment.

Report a concern   December 17, 2012 — Rated 7 out of 10 by C.R. The Bug Master
What could we do to improve?

not increase prices :)

Report a concern   December 17, 2012 — Rated 10 out of 10 by DeeAnne Muhaisen The Bug Master
What do you like about our services?

It works! Always very friendly and so helpful.

Report a concern   December 16, 2012 — Rated 10 out of 10 by C.M. The Bug Master
What do you like about our services?

I like the great technicians.

Report a concern   December 16, 2012 — Rated 9 out of 10 by Joe Bunner The Bug Master
What do you like about our services?

Everyone is friendly and responsive!

Report a concern   December 16, 2012 — Rated 10 out of 10 by R.I. The Bug Master
What do you like about our services?

Great service and attentiveness from diagnosis to treatment.

Report a concern   December 15, 2012 — Rated 9 out of 10 by Pat Carr The Bug Master
What do you like about our services?

On request interior service. Pre-notification for every visit. List of issues found/treated on every visit.

Report a concern   December 11, 2012 — Rated 10 out of 10 by M.F. The Bug Master
What do you like about our services?

Thorough, Friendly and professional!

Report a concern   December 11, 2012 — Rated 9 out of 10 by Cindy McFarland The Bug Master
What do you like about our services?

My technician is professional but friendly and always does a great job on my house. He is careful to attend to all the details and I so appreciate that!

Report a concern   December 11, 2012 — Rated 10 out of 10 by Enid Havis The Bug Master
What do you like about our services?

Todd is wonderful. He is professional and friendly. I trust him and know that he will be honest with me about what treatment is needed.

Report a concern   December 10, 2012 — Rated 9 out of 10 by M.P. The Bug Master
What do you like about our services?

very prompt. always dependable - comes at appointed time. very courteous staff. does not overuse chemicals -- only treats the specific problems.

Report a concern   December 10, 2012 — Rated 10 out of 10 by M.P. The Bug Master
What do you like about our services?

prompt , call when going to be late- call before to confirm the appt.
friendly reps, anxious to help and explain info about bugs, issues

Report a concern   December 10, 2012 — Rated 10 out of 10 by M.H. The Bug Master
What do you like about our services?

very reliable and thorough

Report a concern   December 10, 2012 — Rated 10 out of 10 by Wayne Dennis The Bug Master
What do you like about our services?

Personal touch. Even our dog Roxxi likes the technician that comes over. She follows him around and they enjoy each others company.

Report a concern   December 10, 2012 — Rated 10 out of 10 by M.M.J. The Bug Master
What do you like about our services?

Very friendly staff and great service

Report a concern   December 10, 2012 — Rated 10 out of 10 by S.N. The Bug Master
What do you like about our services?

very thorough job.....

Report a concern   December 10, 2012 — Rated 9 out of 10 by T.H. The Bug Master
What do you like about our services?

Responsive and bugs are gone

Report a concern   December 10, 2012 — Rated 9 out of 10 by R.G. The Bug Master
What do you like about our services?

They took care of the wasp and mud dauber problem.

Report a concern   December 10, 2012 — Rated 7 out of 10 by W.H.C. The Bug Master
What could we do to improve?

Unknown

Report a concern   December 10, 2012 — Rated 10 out of 10 by E.M. The Bug Master
What do you like about our services?

The friendly technician that comes to my house and Iknow him. also, that he does the inside of the house also.

Report a concern   December 10, 2012 — Rated 9 out of 10 by Len & Susan Krals The Bug Master
What do you like about our services?

Prompt and thorough.

Report a concern   December 10, 2012 — Rated 10 out of 10 by J.L. The Bug Master
What do you like about our services?

you came back immiadetly when called

Report a concern   December 10, 2012 — Rated 10 out of 10 by Paige Roberts The Bug Master
What do you like about our services?

friendly, timely, convenient

Report a concern   December 10, 2012 — Rated 10 out of 10 by W.P.E. The Bug Master
What do you like about our services?

Your technicians have been well trained, well screened and are very professional.

Report a concern   December 10, 2012 — Rated 10 out of 10 by G.R. The Bug Master
What do you like about our services?

Good service.

Report a concern   December 10, 2012 — Rated 9 out of 10 by R.H. The Bug Master
What do you like about our services?

Very reliable

Report a concern   December 10, 2012 — Rated 8 out of 10 by K.R. The Bug Master
What could we do to improve?

Nothing. I just don't know anyone who does not have a bug service now.

Report a concern   December 10, 2012 — Rated 10 out of 10 by C.J. The Bug Master
What do you like about our services?

Jesse is our serviceman and he is always pleasant and great to work with.


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