- Phone: (312) 453-1700
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Guest Testimonials
Convenience
Easy reservations and payment
The reservation and retrieval process is seamless, staff professional and accommodating
Waited only a minute to be picked up and dropped off. Very efficient staff. Gentlman cleaned off my car which was covered with snow. Appreciate your service.
Parking lot is safe, valets are very personable and the buses run frequently. I have used the service for years and am very happy.
Lots of options for parking (covered, uncovered, etc.). Always timely pick-up and drop-off. With reward program it is easy to obtain free parking days. Inexpensive for what you get...which is not common these days.
Everything, convenience at the airport and at the parking facility, the bus waiting . The driver even waited to make sure our car started after sitting idol in cold weather for a few days.
Always a smooth process
Friendly, prompt, easy.
The best drivers of any The Parking Spot I've ever used! They're all friendly, kind, and quick to help, but most importantly they actually care! They drive smoothly and slow down for bumps and sharp turns helping keep the passengers feeling safe and respected instead of like cargo, which is how the other locations drivers treat you. Rarely any issues of any kind at The Parking Spot East and that's why I love and recommend it!
Convenient Friendly Staff
You have greatly improved the bus transport to and from the airport, reducing the amount of time we have to wait. I think your service in that regard has been outstanding, and I would not hesitate to recommend you to my friends.
Quick & fast
Efficient. Courteous. Convenient.
I was really impressed with The Parking Spot. The first thing that happened is they upgraded to covered parking because of the ice. Then the drivers were extremely cheery. Finally, the app that automatically calls the driver is very convenient. I would definitely do this again.
The parking is super convenient and easy to use.
very customer oriented nice drivers.
Great service, professional and very polite
Friendly drivers and plenty of shuttles with limited wait times!
Convenience. Car waiting and running during pickup. Shuttle service. Ease of use
Friendly, courteous, helpful. Easy to park. Bus service is prompt.
The entrances were a bit confusing to get to my particular area (covered parking), but other than that everything was quick, smooth & easy. Staff was great.
Quickness
It's easy in, easy out. With quick pick up on both ends.
Timely and numerous shuttles and the drivers have all been fantastic.
Great service every time!
Easy to get to Park n Fly. Short wait to get picked up and on our way to the airport!
Ease of pickup and getting back to our car!
easy in and out. No wait time for the shuttle. Good drivers. Friendly personnel
Drivers are kind and help with my luggage.
I like having covered parking for my stay.
Shuttle drivers are awesome

Never have to wait long for pick up or being brought to the airport. Karl is wonderful, always puts luggage in car and even swiped snow off my covered car. We have had him several times, always very professional and an asset to your organization.