Guest Testimonials

The convenience to the airport and the shuttle service.

Ease of entry/exit. It takes a while for pickup from the airport; but otherwise, it’s a good service.

Easy in and out. Feel secure leaving my vehicle. Shuttle is quick.

There are several things that I like about your services. I love how they pick me up & drop me off right at my car. I feel like my car is safe staying there while I travel. There is never too long of a wait for a shuttle bus plus I can see where the bus is at on the app.

The shuttle busses are always ready to serve customers

Price is good, the bus shuttle goes up to your car for pick up, staff is nice and helpful, and shuttle available when returning. I'll definitely use again

Simple and easy!

Easy in and out. No wait on bus.

I like Parking Spot east as it is convenient to my Illinois location. The reservation QR code is easily recognizable by the kiosk upon entering and leaving. Lately parking spots have been a little more difficult to find, but we usually do, I do like parking in the lower area, but I find it is often barricaded.
Drivers are usually always helpful helping with placing the bags in and off the shuttle.
I was, however, a little disappointed on my last return flight, the driver was asking me and everyone else are your bags heavy? and offered no assistance. I can appreciate and respect offering jobs to those who are physically limited, but I do really appreciate help with my bags after a long flight.

great location
frequent shuttle pick ups
easy way to pay

Great place to park near the airport and a easy drop off at any terminal. Easy in and out off and to all highways and lots of their vehicles run around the clock which makes the wait minimal. Easy app to let them know you are waiting for a pickup and very friendly and nice drivers.

Fast pickup and the van is ready to bring us back to the lot.
Bad comments—
Spider webs on truck and possibly a mouse that came home with us. Still trying to catch him

Quick pick up & drop off

Price and ease.

It was very easy to park and pick up our vehicle. The staff was very friendly and helpful.

everything!!!!

Customer service

When you arrive someone is always there waiting to take you to the airport. Upon arrival someone is there to pick you up or it’s a short time to wait. They have really stepped up there game in the past year. I have already sent friends to this location.

I was very happy with the service I saved from the company

Everything, from entry to departure. Friendly, efficient service.

Easy pickup rght by your car.
Quick pickup by shuttle when returning and drop off right by your car.

Having covered parking for the amount that it costs is a great value. The covered parking and the quick transport to and from the airport are the reasons that I use the parking spot. That and the rewards program. Because I travel for work, I can get enough points that when I travel personally I don’t have to pay for parking.

Closeness to airport. Fast shuttle service. Prices.

Both chauffeurs were very nice and helpful

The guys at the booth were super helpful, and they pick you up and drop you off at your car.

Quick and easy

easily accessible, friendly/helpful drivers, quick response to/from airport, car undercover in case of Texas hail, great corporate pricing.

This was the first time I used this service. It was very convenient. Look forward to using this again when I travel.

The convenience and friendly drivers. This was my first time using the service and I would highly recommend

Prompt vans and friendly staff.