Guest Testimonials

Everyone who works there is great, and very helpful and kind

Good app
Quick transportation to terminals

Very convenient shuttle service is very good

You take me right to my car !! I am a single female and some of the drivers spend an extra few seconds to make sure my truck starts,they don't say anything but I sense they are waiting to make sure I am OK. What a wonderful feeling to know your drivers actually care about my safety. Thank you for hiring kind, caring folks.

I liked your old app better where I could click on Where is my driver once I got to the pick up point, then the app would let me know they were on the way, that too was a great feeling, please bring that back.

Otherwise just keep doing exactly what you are doing, it is perfect !!!!
A great place to park knowing not only my vehicle is safe, but I am also both coming and going to the airport.
Thank everyone and Merry Christmas !!!

Convienence. Easy in and out of airport

Quick pick up. Very helpful a=nd considerate. Shuttles are there almost before you get your luggage out of the car.

Easy and convenient and reliable

Easy and reliable!!!

Drivers are great

How friendly everyone is. The quick pickup time.

Both my drivers were great , the service was prompt! I had no wait time for departure nor landing. I particularly like that they have their own designated area at the ATL airport , don’t get me wrong it’s further walk but so worth it!

Friendly drivers and courtesy and free water is a plus after being on a long plane ride

Excellent location, quick and easy pick-ups and great response times.

Making reservations, paying after we leave the parking facility, shuttle service picking you up before you get the luggage out of the car, short ride to the airport and overhead parking is great! Not sure how rates compare to others, but seems fair.

easy to book and pay, close to airport, bus came to pick up right away

I like the app and that I can book online. The rates are not as competitive as others in the area. I would appreciate the ability to extend parking time when I'm traveling in case of emergency and receive the continuing rate that I originally signed up for, especially when I have to extend. I like the fact that when we don't stay the entire time, it is prorated. I appreciate that. THank you.

Polite, and helpful. Also security of where vehicle is parked.

Only suggestion would be to have covered parking option.

Easy to park, great drivers, fast and reliable.

Not only was everyone kind they were beyond attentive

I feel like my car is in a safe lot and the shuttles are super convenient. I have used The Parking Spot several times and definitely recommend it!

Convenient and shuttle to and from airport

The convenience, and the water at exit. Price is right and drivers are nice

Love the door to door service!! No waiting in the rain and cold.

Fast check in when your QR code is pulled up and ready. They also offer a water bottle on your way out which is so thoughtful

Very easy and you avoid the walking at the aurport

convenience

The convenience of knowing there is a "spot" waiting for you to park and a speedy shuttle to the airport, and return. The service eliminates a great amount of the usual anxiety that comes from navigating an airport as large as the new KCI.

The cashier was joyful and friendly. The driver was so kind and thoughtful helping all of us with our bags- effortlessly. He smiled a lot.
He was a smooth safe driver, took the bumps gently. I like that he waited for me to find my keys before pulling away.
Very considerate.
It's always a positive experience at this Parking Spot East.
Thanks.

quick pickup at car
ability to reserve in advance with a discount
normally short wait time for shuttle on return
kind drivers who help with luggage