- Phone: (312) 453-1700
- Visit Website
Guest Testimonials
Convenient. Reliable and prompt shuttle. Friendly and helpful drivers.
Your employees are awesome very friendly, and professional. We arrived last week in Newark around midnight just after the snow/ice storm after several delays. my vehicle was cleared of ice/snow and nice and toasty inside. They were scraping and clearing other vehicles in 19 degree weather. Keep up the good work.
convenience
Everything! The covered parking, the shuttle drivers, luggage help, AAA discount, membership benefits, earning free stays, etc.
Easy to park and quick shuttles. Great people working for you!
The service was very easy and efficient and staff was very friendly.
Convenience & nice employees
Easy access to terminals! Timely shuttles! Never had to wait long!
Very friendly and helpful people working
Parked at the North lot. The car was secure all week. Returned during a snow storm, driver assisted with our luggage, cleared my windshield and made sure my car started before leaving. Thank you for the great customer service! ⭐️⭐️⭐️⭐️⭐️ Highly recommend
Prompt shuttle service
I will definitely use you again
Easy inconvenience
Very smooth. Registered online. Was told where to self park. The front desk called for bus to go to our spot. Driver assisted with luggage and gave us location card. (Yes. I tipped him). Same service coming home!
Prompt, courteous service. Both the pickup driver and drop off driver were super nice and helpful with luggage. Having a great experience leads to better tips.
Convenient
Prompt shuttle service and proximity to airport. Ease of use (app)
Reasonable price and on pick ups
Using the Parking Spot for years. Quick pickup to airport drivers polite, careful with luggage and I have never heard an upset customer. Pickup back to lot I don't expect the van to be right on the curb easy to call and notify. Good organization.
The efficiency and professionalism of the drivers and staff!
always a pleasure to use the parking spot. very nice bus drivers
Bus waiting to drive us to terminal while unloading. Courteous driver. Waited for us at baggage claim. Prompt and efficient.
There is always a bus waiting to pickup at the parking lot and waiting for a bus at the airport doesn’t usually take very long. I appreciate that a lot!
Consistent, easy to use App that lets you track the buses. Buses are clean.
Pick up is right by your car and the driver will load your luggage into the shuttle for you.
I currently use Parking Spot 1, so this is specifically about that facility since it is where I park all the time. Facility is easy in and out and the drivers know how to get to the airport very quickly. Use the app so you know where the shuttles are is my only request to everyone using, certain times it is better to sit in the car or stay in the airport if one is not around.
The ease of the whole process and nearness to the airport
Always good customer service ! Especially when its 25 degrees!
Easy, overall, reliable - good value, relatively speaking.
Reliable and safe parking. Shuttle drivers are very helpful with handling luggage and providing answers to questions and/or concerns.