Guest Testimonials

Easy to find

Staff is always friendly, helpful and upbeat. Love the service every time I use the parking spot!

Convent location and rapid shuttle service

ease and convenience. The shuttles run constantly and the drivers are friendly.

Very polite drivers, prompt service, security, car wash, complimentary water. Decent price.

We like the friendly drivers & the fact that you reserve and prepay & usually don’t have to pay when you leave the lot.

We will be glad when construction is over. It’s very confusing

We have used it a couple of times now, so we understand what to do (the first couple of times were confusing, I'll admit). This time, the shuttle experience was seamless, which was amazing. There was a shuttle nearly immediately when we parked, and then again when we got back to the airport after our trip. We didn't have to call anyone or wait around. Very smooth experience.

The Parking Spot app is easy to use. You can add the app and your reservation to your wallet on your phone and they give you directions on how to get to the parking spot lot. Once you get to the parking lot and park, the bus driver asks you what spot you’re parked in and they write it on a card and hand it to you and they take you directly to the terminal, very quick service. It’s a short walk to the gates and TSA. When you’re ready to return, you meet the bus driver at the same spot where you were dropped off at the terminal and hand him your card and they take you to the parking lot. Once in the parking lot, the driver will take you directly to your car plus, he will take the luggage off the bus for you and bring it right to your trunk. They will also put it in your car if you need help. Getting out of the parking lot is just as easy scan your QR code or see the attendant at the front gate and you’re on your way. I love the Parking Spot.

The professionalism & friendly drivers are awesome & so helpful

Easy and quick

Always EXCELLENT

Great service. Helpful staff. Good pricing.

Efficient service, good parking indoors. All very easy to terminal 2.

Quick friendly service

Unlike the last trip I had with you, this one was perfect! I look forward to my next trip if the pricing lines up the same.

I parked, was picked up almost immediately (NOT after waiting for over 45mins!). The driver was friendly and got us to the airport quickly.

The pickup driver was nice as well, but wanted to load all the luggage himself. I feel this is a tactic to force a tip vs asking if we would like help with the bag. I have no issues with tipping in general, but putting the bags behind him to load feels a bit forced to me. I only had one bag and can easily carry it up two steps and put in the right spot. Then if there are issues on the drive back or if the driver was less than polite I could choose not to tip vs being forced to due to the loading of the luggage.

Been using the Parking Spot for years. Very convenient. Drivers are friendly and do a great job.

Polite and friendly. Very efficient

Customer service

I like how easy it is!!! Pick you up at your car and drop you off at the door of the airport. Easy to reserve your spot on the app.

I liked the ease of parking and getting to the airport with no hassle. On the way back, no issues. There were plenty of shuttles to get me back to the lot. No wait time for me.

Easy to make reservations, easy in and out of the facility.

Convenient, reliable and quick drop off and pick up.
Sure wish the valet was still an option. I MISS this option.

I like the covered parking and the ability to reserve a spot. The van drivers are always friendly and arrive timely.

Everyone is friendly. Always a spot van when I go out waiting. Never waited more then a few minutes to get me back to my car and every time I park a spot van there immediately there to get me to the airport

Friendly, helpful staffers

Efficient shuttle pick up both at the parking lot and airport.

Good prices. Quick delivery to and from the airport. Covered parking.

just the overall convenience and safety for parking my vehicle, being shuttled back and forth to the airport and my overall peace of mind that everything will be alright when I get back in town.

The pickup and drop off shuttle drivers are quick and convenient. Always easy to find a spit and enter and exit quickly. Nice they provide water upon exit.