The Parking Spot
200 West Monroe Street
Chicago
IL 60606
United States

Guest Testimonials

Report a concern   October 20, 2026 — Rated 10 out of 10 by N.P. Phoenix - The Parking Spot South
What do you like about our services?

Drivers are so kind and helpful. Shuttle service was fast and easy. My car was safe and secure, cold water available upon exit was a wonderful touch after a long day of traveling. Will absolutely park here again.

Report a concern   October 20, 2026 — Rated 10 out of 10 by J.G. Baltimore - The Parking Spot West
What do you like about our services?

Helpful driver.

Report a concern   October 20, 2026 — Rated 10 out of 10 by R.J. Charlotte - The Parking Spot
What do you like about our services?

Your employees (Charlotte) are fantastic. Love pick up and drop off at car.

Report a concern   October 20, 2026 — Rated 10 out of 10 by J.R. St. Louis - The Parking Spot 3
What do you like about our services?

This trip the van for pickup at the parking lot came promptly and the driver helped with my luggage. On the return the van was there, and I didn't have to wait. This driver also helped with my luggage. I tipped both for appreciation

Report a concern   October 20, 2026 — Rated 10 out of 10 by M.G. Dallas Love Field - The Parking Spot
What do you like about our services?

Friendly staff and easy access.

Report a concern   October 20, 2026 — Rated 10 out of 10 by J.R. Atlanta - The Parking Spot Plus
What do you like about our services?

Employees are great!

Report a concern   October 20, 2026 — Rated 10 out of 10 by N.O. Charlotte - The Parking Spot
What do you like about our services?

Great experience, prompt service.

Report a concern   October 20, 2026 — Rated 10 out of 10 by D.M. Philadelphia - The Parking Spot North
What do you like about our services?

Easy to book online, competitive pricing, shuttles come very often, drivers are very helpful getting bags on and off shuttle

Report a concern   October 20, 2026 — Rated 10 out of 10 by Tammy Cox Dallas DFW - The Parking Spot South
What do you like about our services?

The parking spot is just too convenient to not use. It’s a great service. Easy to make reservations and quick pick up.

Report a concern   October 20, 2026 — Rated 10 out of 10 by Danielle Patterson St. Louis - The Parking Spot 2
What do you like about our services?

Everything was great. The driver's are awesome and they are so patient I absolutely appreciate them!!

Report a concern   October 20, 2026 — Rated 10 out of 10 by K.R. Atlanta - The Parking Spot 2
What do you like about our services?

Shuttle bus timing and driver assistance were spot on! Very easy experience getting to and from the airport.

Report a concern   October 20, 2026 — Rated 10 out of 10 by B.D. Chicago MDW - The Parking Spot
What do you like about our services?

Great after a long flight that the pick up van was there in less than 5 minutes take you directly to your vehicle so no looking through or walking a parking lot. The driver is very helpful with luggage

Report a concern   October 20, 2026 — Rated 10 out of 10 by Kimberley Ivany Kansas City - The Parking Spot
What do you like about our services?

The ease of booking, cost and convenience were what I liked most. I appreciated that there was a shuttle to and from the airport every couple of minutes, and the drivers were very courteous. The self serve water cooler on my way out was so appreciated. The entire experience was 10/10!

Report a concern   October 20, 2026 — Rated 10 out of 10 by S.K. Baltimore - The Parking Spot North
What do you like about our services?

Fast, friendly, clean, inconvenient, and affordable

Report a concern   October 20, 2026 — Rated 10 out of 10 by Anthony Diodati Pittsburgh - The Parking Spot
What do you like about our services?

No complaints from start to finish!

Report a concern   October 20, 2026 — Rated 10 out of 10 by R.S. Columbus - The Parking Spot
What do you like about our services?

Knowing our vehicle is in a safe, secure spot while we are away gives us peace of mind. The shuttle drivers are always kind & helpful.

Report a concern   October 20, 2026 — Rated 10 out of 10 by C.E. Philadelphia - The Parking Spot North
What do you like about our services?

The covered parking

Report a concern   October 20, 2026 — Rated 10 out of 10 by E.M. Orlando - The Parking Spot
What do you like about our services?

Friendly staff, easy access and always a quick pickup when I return from a trip.

Report a concern   October 20, 2026 — Rated 10 out of 10 by Robert Sammond Newark - The Parking Spot Haynes
What do you like about our services?

Check-in with QR was easy. Transport to the terminal immediate and quick. A little confusing regarding the shuttle pickup location on the way back - use the app! (ticket stub had different info). Car was ready to go. Easy exit. Will use again

Report a concern   October 20, 2026 — Rated 10 out of 10 by michele kirk Atlanta - The Parking Spot 2
What do you like about our services?

Love it.

Report a concern   October 20, 2026 — Rated 10 out of 10 by D.C.T. Baltimore - The Parking Spot West
What do you like about our services?

Great car to terminal service! Friendly and timely.

Report a concern   October 20, 2026 — Rated 10 out of 10 by W.H. Columbus - The Parking Spot
What do you like about our services?

Courteous bus drivers easy access and egress shuttle could be more frequent at pickup though

Report a concern   October 20, 2026 — Rated 10 out of 10 by Denby Morrison Houston IAH - The Parking Spot JFK
What do you like about our services?

Drivers are exceptional : polite, organized, help with luggage
Buses are frequent -- minimal wait
Personnel take personal action to resolve issues : e.g. at 6 am a person had not been picked up and our driver called dispatch to make sure that a bus was sent to pick her up.
Security seems good.
Locations are convenient.
APP works well once you are used to the system (after 1st time).

Report a concern   October 20, 2026 — Rated 9 out of 10 by A.G. Denver - The Parking Spot South
What do you like about our services?

Ease of parking. It is so nice to be picked up and dropped off at our car! Shuttle drivers are very helpful with luggage. The bottle of water is a nice touch after long flights.

Report a concern   October 20, 2026 — Rated 9 out of 10 by S.M.S. Denver - The Parking Spot West
What do you like about our services?

Your shuttles are very on time and clean. Getting in and finding a spot was very easy. Checking out went great as well. We will be using the parking spot in our future at DIA.

Report a concern   October 20, 2026 — Rated 10 out of 10 by S.H. Houston Hobby - The Parking Spot
What do you like about our services?

Timely pickup and return time.

Report a concern   October 20, 2026 — Rated 9 out of 10 by S.B. Denver - The Parking Spot West
What do you like about our services?

Good service; good location. I thought I had a prepaid reservation in place only to find that I did not. Thus, I encountered some difficulty entering the car park. I was impressed that an attendant was available to help me enter the gate, etc.

Report a concern   October 20, 2026 — Rated 10 out of 10 by V.N. Dallas Love Field - The Parking Spot 2
What do you like about our services?

Friendly and reliable staff.

Report a concern   October 20, 2026 — Rated 10 out of 10 by Crystal Hampton Austin - The Parking Spot East
What do you like about our services?

I love that everyone is always welcoming and helpful. It is nice to know that I have a safe spot to park while I am out of town and no matter what time I leave or arrive back I always have a safe ride to and from my car.

Report a concern   October 20, 2026 — Rated 10 out of 10 by L.Y. Dallas DFW - The Parking Spot South
What do you like about our services?

Easy in, easy out, great shuttle service.


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