- Phone: (312) 453-1700
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Guest Testimonials
This is a terrific service. All of the employees are friendly and helpful.
I would recommend to anyone.
It is easy to get to. Staff is very helpful. Parking areas are well lit. Quick pick up from returning flight. Check in and out super quick and easy.
The best thing about The Parking Spot is their quick response time after you call for a ride. Used other people and the spot is always quick. The next best thing is the eagerness of the employees to make the customer happy. Do not see this eagerness very often. We had a situation come up our last trip and we did not know what to do. Your driver jumped in and solved our problem without making us feel bad. Could not believe someone would go out of their way to be such a big help. I have used The Parking Spot twice now and both times your company did a great job. I will definitely be using you again and will highly recommend your company to my friends.
P.S. - The water offer when we were leaving is a great idea.
The convenience and the friendliess!
good bus service. enter lot and leave very easy. smooth operation.
Everything!!
Easy parking at all hours, fast friendly shuttle pick up and drive to airport. Never have to wait more than a few minutes if at all to get the return shuttle .
Price and convenient localtion.
Through the app it was very easy to schedule times; make prepayment; load code and store receipt on my iPhone wallet.
Also appreciate quick pickup at the Charlotte airport and drop off at my car.
No issue with reservation. Easy pickup right at car and drop off at Southwest gate. Upon return, bus dropped me right at my car.
I can go in and out without hassle.
I do have a complaint. I was quoted $10 less and at exiting charged more.
Easy to make online reservations, competitive pricing and easy to check in and out. Shuttle service very efficient.
Convenient location
Friendly driver and quick service
Convenience, good prices, safe parking environment and loyalty points
I was very pleased with the service offered me. I used the valet option and it was super. All employees are very cordial an,nd polite as well as helpful.i needed a lil direction info and they go out of their way to make sure you receive what’s needed. No matter the hours of service they’re there for you.
Efficient, easy to use app, proximity to the airport
Great, seamless experience overall.
Safe, clean, wide spots
Car to car service.
They are always waiting for us and ready to help with our luggage!
Waits are generally short. The drivers have been nice.
QR codes. in app modifications. Driver writes parking space on card. Flexible entry and exit. Airport shuttle.
Very convenient and great service for a great price.
That you pick up and help at our vehicle.
Quick and easy service
Price, car being under cover, prompt delivery and pick up
easy to park with bar code prompt shuttles
Outstanding customer service, fast check-in and check-out, and the entire staff received an A+ rating! Their app is highly convenient for reserving your vehicle.

great service at every aspect.