- Phone: (312) 453-1700
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Guest Testimonials
Customer service
It is so easy
Timely pickup, courteous and friendly drivers, reasonable prices, covered parking
Convenience of the location and friendly staff.
Allow printed copies with scan codes to exit the property. That is what I used to enter and it works just fine.
I have tried to load your app numerous times with no success and at 2am, I don't need to sit there at the gate, having a conversation and producing alternative docs and data to leave and get home.
Keep it simple.
Easy, close to the airport, frequent shuttles.
everything, no waiting ,friendly customer service
Parking attendant was helpful in getting my wife and I scanned in and directing us to the premium lot. The transport was right there to pick us up.
The signage in the airport to direct us to the pick up point after our return could be improved. A little confusing of where to go.
Signage at the Parking Spot of exiting could be improved.
Convenient, app works great, removes the airport parking search hassle, timely pickup when you are more than ready to get home.
Always on time and under cover
Pre paying and friendly staff- also liked the app
The lot feels more secure than most. The drivers and staff are friends and helpful. The pick up van comes to the airport terminal regularly even late in the evening.
It is convenient to drive yourself to the airport, park so close, and get a shuttle, knowing that your car will be waiting for you when you get back. For short trips it's cheaper than a both ways trip to the airport in a ride service, and less stress.
Ease of booking, courtesy of shuttle driver and overall experience
People and prompt service!
Easy online reservation, easy valet drop off, and my car car ready upon my return to the parking structure. The employees at this location are super friendly and helpful.
Very clean and efficient service
Everyone very helpful. Easy in, transportation to and from airport always exceptional and easy out. Always use The Parking Spot!
Very recognizable logo, user friendly app
quick and easy parking, shuttle is quick to pick up on arrival day
Convenience, and punctuality
Quick pick up! I am very grateful for timely service and easy for entry and exit. I also love the waters whenever exiting.
Convenience; loyalty benefits; price
Quick, convenient, and deliver/pick up they are on top of everything
Friendly driver. Quick pick-up and drop-off.
Busses are consistent. Reservations are. Easy to make.
Pick up at our car, drop-off at our airline, pickup close to baggage claim and drop-off at our car(the driver puts our luggage in our car) at a reasonable price. I can live with that. They also have enough shuttle busses that the wait isn't bad at all.
Everything
prompt service.

It’s a very smooth process. Everyone is polite and professional. It’s a carefree process.