Guest Testimonials

Mostly the ease of booking and the smiling faces in the vans (drivers)

Very simple with the app to scan the bar code and the shuttle. Wry friendly.

Easy. Safe. Service.

We enjoyed the helpful service. The shuttle drivers were friendly and helpful. They helped us get the luggage on and off the bus when it was 5 degrees outside.

I like the convenience that you offer, but I have noticed over the last few years the prices are getting to high.

The service was so convenient, friendly and fast.
I love the location to the airport in Buffalo.
The shuttle driver to the airport was readily available to take us and helpful with our bags.
When being picked up we were just about to miss the shuttle back and the driver stopped to let us on so we didn’t have to wait in the cold. He also was helpful without bags.
Once back to our car he put the bags in the trunk and cleared the snow from my car. Very generous with his time.
The cashier was pleasant and I really do always love the bottle of water on the way out. A little thing that does not go unnoticed.
Always hits the spot.

Kind staff

Easy to navigate the website. Easy directions given to be picked up and easy drop off to airport.

It easy and efficient. The drivers are always so helpful and friendly.

Efficient, easy access to airport

Convenience, competitive price, friendly staff

Easy drop off & pickup, plus exceptional customer service.

Easy in and out, nice transportation to and from the Airport. Most of the drivers are extremely helpful and courteous.

Easy access (entry & exit), friendly, very helpful, courteous drivers. This was a very smooth process from the beginning of our trip to the end or our return. Thank you to The Parking Spot!

Easy to access, friendly staff, and fair prices.

Convenience and price

We are verry happy with your service and keep coming back over and over. Thank you

Great value. highly recommended

Easy to use app for scheduling, payments, etc. Timely shuttle service. Great location (Spot #2).

Convenient and well organized

Very convenient, quick shuttle availability, friendly drivers, great value!

The gate attendant is always friendly no matter how early it is. And is willing to help people if they are having trouble signing in with their reservation .The bus drivers are equally friendly. They never have a problem helping with the luggage or helping me put my bags back in my vehicle to leave. Bottom line this location has put together a top notch crew!!!!

I like it when I’m getting off of an airplane and it’s been a long day. I finally got my luggage and I walk outside and my shuttle is already there. The picking up from the shuttle location,is just as flawless. The drivers are always friendly and helpful.

Your associates were all friendly! Available when we needed them.

Your drivers are so great. Every time we park here we receive great service and kindness from the drivers

Gate to car service and convenience we’re exceptional

Everyone was very nice and helpful. They cleaned the snow off the car!

Very convenient and timely pickup!

Prompt pickup. Easy to to use.

It was super easy to park the parking spots in the oversized area accommodated my large vehicle quite nicely. Also the bus arrived to pick us up immediately after we parked. This is not the same as when I parked at the Eco Park.