Guest Testimonials

Setting up the account and app was easy. Personnel at gate were helpful and accurate. Pick up and drop off were on time.

Quick shuttle service and drivers are very good about helping with my luggage getting on and off the bus.

Easy access, quick pickup and location.

Timely pick up and drop off at vehicle. Friendly and helpful drivers. Ability to make reservation.
Ease of using app to enter and check out.

It was Convenient the wait is less than 10 minutes.

every driver i have met during my transport to and from the airport has been so friendly and helpful. I like how they come pick you up and drop you off right at your car

Location and commute

Good service

I had a great experience with The Parking Spot (JFK) at Houston IAH. The facility is large, clean, and fully covered, which gave me peace of mind leaving my car there. The shuttle service was fast and efficient, and the driver was extremely attentive, friendly, and helpful with luggage. Pickup and drop-off were smooth and stress-free. This made my trip so much easier. Highly recommend and will definitely use them again!

Covered parking and assistance with bags

Fast, courteous and friendly.
Only waited a couple of minutes on both ends of my trip.

Very short wait for the shuttle busses.

Was easy to book, the app made dropping off the truck a breeze, we got picked up right away to take us to the terminal. Upon our return we asked airport personnel in the baggage claim area where to find the parking spot van. We walked out and the driver was there. Took us and another man back to get our vehicles and dropped us off. Again with the app leaving the parking lot was breeze and the QR code made tipping easy as well. Good experience. Will use again. Liked better than the long term parking which we have always used in the past. Bonus was the Groupon. Thanks for a good experience. Karen

easy to use....good drivers

Your people were very helpful in getting us through the system. Parking and to the airport.

Easy access. Nice service & drivers. Prompt service, no waiting usually. Plenty of parking spaces available. I feel safe parking there.

Quick and attentive staff.

Shuttle drivers, friendly, assist with luggage. Online reservations very easy to manage. Automated exit easy and fast.

Ease of access. Affordability

Mike, the driver, is amazing. He remembers us each time we travel. A great ambassador for the parking spot west!!

We tell everyone we know about the Parking Spot

The person that picked us was great. He went out of the way to help us. I wish I had his name but he was a great help.

Shuttle decent with professional drivers

Convenience

Pick up at our car and the driver are friendly.

Easy to use, good value and great customer service

Everything went smoothly and everyone was friendly.

Convenience

Friendly, helpful drivers. Spaces always available to rewards members. Reasonable prices.

So convenient, and your shuttles are very efficient. It seems like I hardly ever have to wait more than a couple of minutes coming and going. Additionally, I used to get bird droppings on my car every time I parked under cover. It seems like you have fixed that problem.