Guest Testimonials

People are great

Drivers are mostly presonable and helpful. Office and support staff are almost always great.
I wish the app was a bit more flexible, and would allow you to use points to pay at kiosk rather than having to always remember to book stays with points.

I love the confidence and the service w we recieve when we use The Parking Spot. Thank you!

Easy to drive there and get dropped off at the airport.

Everyone is extremely friendly and helpful. It makes early morning departure flights and late night arrivals a little more palatable. Thanks!

I love that I am picked up and dropped off at my car. It makes me feel so much safer.

Good place. Fast pick up. Friendly staff.

I was worried about getting a shuttle at midnight when my flight arrived, especially when I called the phone number to get a shuttle, but a driver for PS1 called someone for us and we got a shuttl…

Friendly, secure, well located.

Quick drop off and pick up. Very nice.

I can’t say enough good things about The Parking Spot in Orlando. After a long red eye flight, I returned to find myself in a stressful situation. I had accidentally given my car key to a rental company in San Diego and arrived back in Orlando without access to my vehicle. It was cold, raining, and overwhelming.
Maggie was absolutely incredible. Her kindness, patience, and willingness to help went far beyond anything I could have expected. She let me sit inside with her in a little dispatch office and even made me some coffee, so I didn't have to wait in the cold and rain by my car for AAA. When AAA sent the wrong technician, she didn’t hesitate and helped me come up with a new plan to get me home safely so I could look for my spare key. Her compassion and calm support made all the difference.
The manager, Tony, was equally outstanding. He stepped in to help troubleshoot, both assisted with getting a new battery for my key, they personally drove me to my car and stayed until we figured out how to get it started so I could safely leave.
I have never experienced this level of care at a parking facility. This was true, genuine customer service.
Joshlyn and Julius were also very kind and helpful, and I appreciate them as well. I would absolutely recommend The Parking Spot to anyone parking near the airport!

Convenience, professionalism and friendliness of personnel, covered parking

Great service on Wednesday evening. 5 stars.

Bus was waiting at the terminal and my my car was waiting when I arrived

The whole reservation was very easy and convenient. The drivers were very friendly. The pick up and drop off was super fast.

Reliable and responsive team. Great location and love the new premium parking spots.

EASY AND CLOSE TO THE AIRPORT

Convenient and staff were great.

Ease of booking, QR code entry and exit. Have already referred you to several people - who have signed up and parked there, too.

Do not like the big rate increase and, because we'll be gone 6 weeks this summer, will probably have to find an alternative

Always friendly drivers

Convenient and friendly team. Car is pulled up and ready to go.

convience and app

Always a friendly staff member on premise. The gal that is there in Cleveland early am 3-4am is always a joy to see. Prompt pick up and delivery.

Easy in and out and so close to the airport!

Convenience, customer service

Ease of parking and making reservations

I love that my vehicle is safe and secure

Covered parking

Quick, efficient, and always friendly

Vans run frequently and drive me to my car. Drivers are polite and helpful