Guest Testimonials

It's the closest to the airport and provides reliable service.

I had a flat tire when I returned , a Gentleman by the name of Kareem Hammonds , greeted me at a time of distress , and Man I could not have been happier to meet this man. He lifted my spirits up at 9pm on a sunday evening after a weeks worth of traveling ...... Kareem Saved the Day and took a bad situation and got my tire fixed up and I was up and running. As a businessman , He is a Dream Employee and The Parking Spot is lucky to have him on there team ! THANK YOU MR KAREEM HAMMONDS !!!

Your shuttle drivers are excellent. I arrived very late on Sunday night and there was a gentleman training a new driver. He was so patient and thoughtful in his interactions. And all of your drivers are always very helpful.

Quick and easy

I love everything.

Secure lot
Fast transporation to and from Airport
Ability to reserve a spot in advance so there is no surprise
I never have to stand out in the weather waiting for the transporation.
And the discount offers that appear often.
Friendly transport drivers

Fast and easy service.

From the pick up in the parking lot to the airport drop off and pick up at the airport to the drop off back to the car was a great experience! My first driver she was very helpful! I cant remember names but she went way beyond expectations! I have used the parking spot 3 two times now and both were good.

Easy to use. Discount offers help me to choose your service. Good bus service and friendly drivers.

Quick service and easy drop-off service!

excellent drivers and timliness

Everything is always good at the parking spot. You’re always prompt and friendly and helpful, but I want to rave about the woman that picked us up and drove us back to our car after our trip was over from Florida. She asked us if we had a Snowbrush because it had unexpectedly snowed in Buffalo, and we didn’t. She got out and brushed our windows off for us.! I don’t know her name but she was a blonde woman probably in her 50s and it was on November 10 around 3:30 PM!! Outstanding service from her!!!

Everything was great.

Always great customer service. I lost my card on my last flight last week. Two men drove me around in the bus until they helped me find my car.
Now that’s what I call customer service.

Very easy to use. Prompt drop off and pickup times. Affordable

I like the friendliness, the efficiency, and the ease of use

The staff were very friendly and helpful. I liked that the bus drivers were courteous and treated every customer with respect whether the customer tipped. Also, when I didn't know my parking area when the bus driver announced it and no one moved, she was patient and had the helpful suggestion to use our key to check if our car was near. Well, it turned out to be me and she was very understanding and kind. I wasted at least 5 minutes of everyone's time but she still smiled and helped me with my baggage. I will be back to #2 parking spot even though I pass #1 to get to #2. Also, check out was easy and they even answered my question regarding the bill. Great job!

Close to the airport, fast and efficient, reasonable prices with a great rewards program and plenty of parking.

Price. Quick pickups at both the lot and airport.

The employees were very friendly and helpful . The wait for the shuttle was very minimal !

Ease and staff

It was incredibly easy to arrive and to leave. Not one hiccup.

Transport to the curbside of airport. Price cheaper than onsite, although not as cheap as it used to be!

Essy

Helpful employees, quick pickup.

Your staff are always friendly and professional and the shuttle service is always fast. Highly recommend!

Very good service and timely available of shuttle services

Awesome service and great staff.

Points and discounts.
Location

The car wash was outstanding. The service by the drivers were exceptional. Checkin and out was quick and easy

Fast pick up, easy access to lot. Very nice drivers.
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