Guest Testimonials

Fast pickup, convenient location, and covered parking. In addition, employees were extremely helpful with our luggage!

The staff is friendly and very helpful!

Three locations and good help with luggage.

Timely.

Excellent....

I love the convenience of dropping off my car, being picked up by the shuttle and then dropped off at the airport. No need to drive around looking for parking.
Only issue is pick up from the airport. This last time, I waited a ridiculous amount of time because the bus broke down and then they did not send another bus to pick up for over 40 minutes

It’s convenient to park and affordable when traveling.

Convenient. Avoids headaches of traffic driving through heavy traffic right at airport. Employees helpful and polite. Returned several times after heavy snow and lot was plowed and easy to navigate. Sometimes cheaper than airport rates for longer stays and they drop you right at the door

Location convience

Convenient and easy to use the app

Drivers were friendly. Buses run often so you don't miss your flight.

Once you have a reservation they have a spot for you. Shuttle is there right away. Never a long wait for shuttle upon arrival

Easy to reserve, check in, prompt shuttle to airport terminal, short wait time to get shuttle back to Parking Spot, car is waiting for pickup upon arrival.

Parking at this facility is easy and cost effective. I have been using these lots for years and I have never had any issues.

Convenient

Our driver was very helpful, even cleaning snow off our car when we returned from our trip.
I would definitely use this service again when we fly out of Columbus.

Location is easy to get to in the morning.

Ease of use

easy online instructions, easy on-off access from the highway.......no wait for the bus. It's all here.

Friendly staff
Great pricing
Prompt shuttle service

The convenience of getting picked up and dropped off at my car.

Everyone was so helpful! The car was right next to the shuttle and even warm when we got back to rainy and cold weather. I've already recommended The Parking Spot to a coworker!

Easy.

Great Customer Service! Everyone was really friendly and it was speedy and easy in valet.

Both of my drivers during my trip were extremely friendly and personable. I didn't have to wait long for the shuttles and each of my drivers helped with my luggage. The driver I had on the way back to my car from the airport arriving home from my trip went above and beyond and even helped me load my luggage into the back of my car. I used to use US Airport Parking before The Parking Spot took over but now I think the service is much better and will be using The Parking Spot West again in the future.

Friendly, helpful staff and a safe secure parking experience.

very easy to use -great sevice

Check in and check out very easy and I feel like my jeep is always safe

Conveniently located

prompt and friendly shuttle service as always!