Guest Testimonials

Very convenient and the shuttles get you to and from the airport quickly!

Friendly staff; convenient drop off and pickup.

1. Courteous, helpful drivers and staff.
2. Convenient lot location off freeway and near the airport. Easy to get in and out.
3. Easy to use advance online reservation and payment.

It’s very easy to navigate, and everyone is really nice.

Efficiency and courtesy with your team

The cost is the most important factor. Lot 1 is very close and the trip on the shuttle is no longer than walking from B Lot to the terminal. I love that the driver puts my luggage in the trunk of my car. Glad to have this option at DAL.

love it

Reliable and safe!

The people that are at the site and the drivers that operate the shuttle bus are always so helpful and friendly.

The pickup and drop-off at our car. It's very convenient. Also the drivers are friendly and helpful. Plus the rates and the opportunity to earn free parking is an added incentive.

My car battery was dead. You had the equipment to jump start it. I appreciate that so much. I was out of there is no time. I did get the battery replaced. Thank you staff!!!

So convenient and takes the stress off to know a yellow bus will be coming soon. The drivers are all wonderful.

Only issue I had was that it was not clear when I arrived that I had to go upstairs to departures to get to the 'red' sign, and even when I did get upstairs, I could not find the 'red' sign and walked a long distance - the wrong way.

I knew to look for you with the hotel shuttles, but signage was really poor - not your fault, but maybe you need to ask the airport to be better about this....Their map was really hard to understand.

Possibly you mentioned this when I made my reservation online, but I did not see anything to remind me.

Ideal location, clean transportation, courteous drivers, and affordable rates.

Nice and friendly drivers. Easy to find a parking spot. Pick-up and drop off at my vehicle. i love it.

Nice
Easy

We like the proximity to the airport and the shuttle over and back. Would be nice to get some discount coupons or the such for future stays, but overall, we like the parking spot #3. Thanks

Friendly and attentive

Ease of reserving a spot, price and getting to and from the airport

I have been impressed by the availability of a bus immediately after I park and nearly always waiting at the terminal when I return. I like the app function that shows me where the buses are if one isn't already waiting.

Easy and consistent! We use you all the time.

The shuttle service was perfect. So prompt and the workers were fantastic. I felt safe leaving my vehicle too.

Friendly helpful drivers

Ease of reservations online, parking your vehicle, getting picked up and then dropped off. I don’t even have to remember where my car is parked, just save the card!

My most recent experience was very positive. Drivers and shuttles were prompt, with minimum additional customer pick up/drop offs that sometimes slow down transport to and from terminal. Upon a return at 2:15 AM, March 16, our shuttle driver was a well above average in terms of timelines, baggage help, and positive energy.

I was running behind on getting to car. The bus started to pull away once i made it downstairs. I started running. The driver saw me and stopped the bus. He waited for me to get to the bus. It was a life saver. He easily could have said he didn't see me and i would have understood. But he waited and it allowed me to make my meeting on time. I will always use the parking spot from now on because of this.

Great services! Made our vacation so easy!

The website is fairly easy to navigate, and the people - whether via phone or in person - are always polite, friendly, and helpful. I've been parking there for over 20 years.

I would use it more often, except the increased per diem costs compared to Lyft/Uber make it more economical for short trips instead of longer trips - a two week stay at your facility often costs more now than my plane ticket.

The bus pulled as we parked. The commute to and from the airport was smooth and fast. I also appreciate the drivers helping with our bags

Everything! The location is close to the airport, the ease of getting to and from the airport is amazing! Price perfect! There is nothing negative about this company or it people 10’s across the board!!

Incredible
Friendly
Timely