Guest Testimonials

Consistent service. The drivers are very skilled at maneuvering traffic. All of the employees are friendly and helpful.

Friendly personnel, reliable service

Reliable

Great service and highly recommended!

More convenient and less hassle than parking at Long Term parking at MSP. I can park at the Parking Spot, be picked up by a van and be delivered to MSP quicker than if I drove to MSP and parked in their long term parking.

When I return to MSP the Parking Spot app recognizes that I am in the pickup area and shows me where the van is.

Great service and staff

Convenient location, shuttle very reliable and drivers friendly and helpful. I love the app. that allows me to see where shuttle is

Fast drop off and pickup

Easy fast affordable

Convenient and good value

Customer service is excellent. I'm 74 and I appreciate the safety of the valet option and the help with the luggage by the drivers and valets and I try to tip the drivers and valets appropriately. I just wish you guys had a spot at the pickup a little bit closer, but I suspect that's not your fault and the walking is probably good for me. No complaints and the other vendors who might advertise "valet" service, don't come close.

Easy parking. Fairly quick pick-up at car. Friendly stuff. Helpful.

customer service of staff and helpfulness

Convenient, quick pickup at the airport..covered parking

Shuttle as advertised. Free water after a long day. Competitive rates. Safe/secure environment for vehicle.

Jasmine was great when I called on the phone. She was so helpful, courteous and professional when planning our trip and drop off/pick up. (I called in the evening)

The only problem was we wanted to have the car detailed. It used to be on the web site for Hartford but isn't anymore. Jasmine explained that it's only in Hartford so we can sign up for it upon arrival.

Unfortunately, the woman at the desk in the morning wasn't that friendly or helpful. She just pointed to the board where the types of car services were listed and then looked down. She never smiled, wasn't helpful or polite. Not what we ever encountered before from The Parking Spot. Because of her poor attitude and not wanting to help, we decided not to have the car washed or detailed. She was such a poor reflection of your company and a real turn off. If we hadn't been to the Parking Spot before and had such great service, I would never return. In addition, I would have told friends about our experience. I hope you educate your staff and recognize Jasmine.

Quick pick up and drop off and I love parking in the covered ramp.

Prompt, friendly service!

Convenience and friendly service

Sorry, but I do not deal with 3rd party services!

You have wonderful people working there

I haven't ever waited more than 5 minutes for a ride! Great company and wonderful service

Convenient and timely service.

The last visit when driver Marcus went beyond the call helping me get wife to vehicle and clearing off snow from car.

I had asked to take time to get wife to vehicle and he said he would take care of me at end of run.

Denver had 8" of snow and car was pretty well covered. This was very helpful and so unusual in this day of rush and rush.

This is an unusual great employee and you should be proud of his work.

Easy entrance, pickup, trip to airport and the same on return.

Convenient location, reasonable price, excellent service.

On time

Very easy in/out. Drivers are very nice/friendly. Many buses always looping back/forth to airport.

The Parking Spot is easy to prepay in its app. Reasonable pricing. Much easier than bothering family or friends to drop off or pick up at the airport. Both times we used this service, the shuttle was sitting in front of vehicle as we were getting out. And picked us up within 10 minutes at the pick up point. Excellent experience both times! Highly recommend!

Easy and convenient location!