Guest Testimonials

i want the thank the staff at my recent visit, I mistakenly left my phone in my car for 8 days. I had called by using my brothers phone and told the staff I would be returning sooner to the site so they sent a van and I got into my car and headed to the exit, My phone was on charge but I still couldnt use the app to exit,
I showed the paperwork I had of my change to the site and after so discussion let me out. I greatly appreciated their help,

Easy set up, fair price, safe, friendly staff

Everything is so easy and the shuttle is there to take you to and from the airport.
It is seemless!

Convenient. Close proximity to the sirport

Very helpful and kind! The shuttle was at my parking spot as soon as i pulled in. Also, tge driver put my luggage in my trunk...

VERY IMPRESSED! THANKS

Location, price, efficiency and great drivers!

I like
Being picked up at my car, and the free water bottle.

Drivers are very courteous and up beat. Shuttles are usually fast, never have to wait too long.

The busses are always on time picking u up at your vehicle. And gets u to the airport in a timely
Manner.

Transportation to & from the airport can be spotty late in the evening

Everything goes smooth, nice getting into a warm van either coming or going to the airport in the winter.
Also like the discounts that are offered.

The employees had helped us, loading our bags, as well as unloading them later. The reception we have from those that worked at the counter, as well as the drivers.

Convience

Not a hassle. I can earn points. The lot is close to the terminal. The vehicles are comfortable. I have someone to load and unload my luggage. I am picked up from my vehicle right at my car and in a timely fashion.

Very convenient. Pricing is fair.

Great parking spots uncorvered and covered for a reasonable price and mini buses run regularly at baggage. Usually 5 minute wait tops. The drivers are overall very nice. Ive been using the Parking Spot for over 10 years! Oh, and you even get a free bottle of water when you leave (and they are refrigerated during the summer).

Parking Spot personnel servicing the Pittsburgh airport, no matter if it is very early in the morning or very late at night, are always personable, polite and helpful.

Overall you guys do a great job. Once in a while you have a pick up driver drive right past you while in the lot standing with you bags. Then it takes 5-10 minutes to get picked up. Only happens 10-15% of the time. Maybe make drivers aware that THIS makes customers NOT Happy. Also, truly appreciate when a quick spur of the moment comes up and the lot is full BUT the PS Associates always come up with a solution. THANKS!

Fast shuttle service. Ease of using the app.

Convenience, friendly, on-time

Friendly drivers and staff, efficient service, always have our car waiting and ready to go!

I know that staffing is tight these days but since late last year I wait at least 10 minutes for shuttles both at pick up in the lot and at the airport on return. Maybe I got spoiled in all the years prior, but in the cold- it's been difficult. Thanks for listening.

The buses come by frequently so we never have to wait for one. The drivers are courteous. The Parking Spot at Hobby relieves some of the stress of flying.

Super friendly and accomidating.

Convenient
Friendly helpful drivers

Friendly and professional

I like the ability to make a reservation and the shuttle to and from the airport.

Rliable, fast, and easy.

Lower cost vs parking by airport, friendly staff.

You make it easy. It's so nice to just park and be picked up and driven to the airport (and back) -- no waiting. In all the years I've been going to this location, have only had a good experience.