Zerorez Boise
2807 South Cole Road
Boise
ID 83709
United States
  • Phone: 208-383-1000

Average rating: 9.3 out of 10 based on 11527 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   November 14, 2013 — Rated 10 out of 10 by Andrew Brakensiek Zerorez Boise
What do you like about our products and services?

Your guy went the extra mile ! That is the most important thing to me.

Report a concern   November 14, 2013 — Rated 10 out of 10 by P.D. Zerorez Boise
What do you like about our products and services?

I like that only water was used and my carpets and furniture are amazingly clean. Thank you!

Report a concern   November 14, 2013 — Rated 10 out of 10 by J.B. Zerorez Boise
What do you like about our products and services?

Super nice people. And they do an outstanding job without harmful chemicals.

Report a concern   November 14, 2013 — Rated 10 out of 10 by R.L. Zerorez Boise
What do you like about our products and services?

Great work and fair price.
Carl did an excellent job and worked with great customer service and flexibility.
This service was done DEEP cleaning my 90 yr old Mom's house and there was a lot of furniture to move around,
Thank you Dave and Carl. We'll call again and tell friends too!

Report a concern   November 14, 2013 — Rated 8 out of 10 by C.F. Zerorez Boise
What could we do to improve?

Your employee worked very hard and was very courteous.

Report a concern   November 13, 2013 — Rated 9 out of 10 by V.S. Zerorez Boise
What do you like about our products and services?

The carpet looked clean when he left and it was dry within a few hours.

Report a concern   November 13, 2013 — Rated 10 out of 10 by Tom & Carylon Callsen Zerorez Boise
What do you like about our products and services?

My carpet looks amazing!!!!

Report a concern   November 12, 2013 — Rated 10 out of 10 by M.R. Zerorez Boise
What do you like about our products and services?

They fit me in at short notice; very important when I have a vacating renter and a new tenant who wants to get in as quickly as possible.
Zerorez is awesome; super clean, feels good, smells good and fresh, no chemicals, get most stains out, very pleased with the cleaning. I know my carpets will last longer because of Zerorez. Price is right. Dave is exceptional. He takes care of our homes, walls, etc. He and his crew are easy to have around. They get the job done expediently; and leave the place better than how they found it. Total trust for them and their work. Name removed

Report a concern   November 12, 2013 — Rated 10 out of 10 by M.O. Zerorez Boise
What do you like about our products and services?

Clean, professional, cooperative service on time and when scheduled. Dryer than most within just an hour or so.

Report a concern   November 12, 2013 — Rated 10 out of 10 by B.J. Zerorez Boise
What do you like about our products and services?

Friendly staff, no chemicals :)

Report a concern   November 11, 2013 — Rated 9 out of 10 by S.T. Zerorez Boise
What do you like about our products and services?

I liked how well the carpets looked with out the use of chemicals!

Report a concern   November 10, 2013 — Rated 10 out of 10 by S.K. Zerorez Boise
What do you like about our products and services?

Everything . Jeremy was awesome and I enjoyed having him in our home . Polite, fun and hard working ! Thank you so much !

Report a concern   November 9, 2013 — Rated 9 out of 10 by R.T. Zerorez Boise
What do you like about our products and services?

That no chemicals ate used in the cleaning process

Report a concern   November 8, 2013 — Rated 10 out of 10 by T.B. Zerorez Boise
What do you like about our products and services?

I most liked the readiness and willingness to get the job right. I had a make a comeback request for a big job (vacated rental). The employee (Carl) was eager to make sure the job was done right and to my satisfaction.

Report a concern   November 8, 2013 — Rated 10 out of 10 by Vic Krausch Zerorez Boise
What do you like about our products and services?

No soap or detergents.

Report a concern   November 8, 2013 — Rated 10 out of 10 by D.E. Zerorez Boise
What do you like about our products and services?

Carpets are very clean. I like your technology. Jeremy White did a great job and answered all my questions. Zerores is now my go to company for carpet and tile cleaning. Thank you!! Name removed

Report a concern   November 7, 2013 — Rated 0 out of 10 by D.N. Zerorez Boise
How did we disappoint you and what can we do to make things right?

If we had known that such an excessive amount of water used and left in our carpets causing all rooms to have puffed up carpets in every room and hallways we would never have used your service. We have been waiting all day today to put furniture back in place and more than half the house still has damp, puffy carpets. How would this be normal? We've had carpets cleaned over many many years in our homes and in our rental units. This is the worst experience we have ever had. And our call this morning to customer service in Minneapolis gave us absolutely no satisfaction.
We found your 'technology' very unimpressive. No, we will never call you again nor will ever recommend your service to friends, neighbors

Report a concern   November 7, 2013 — Rated 9 out of 10 by L.R.N. Zerorez Boise
What do you like about our products and services?

The technician came on time and completed the work in a timely manner. The price was good.

Report a concern   November 7, 2013 — Rated 10 out of 10 by S.G. Zerorez Boise
What do you like about our products and services?

i am very likely to recommend Zerorez. not sure about how to click

Report a concern   November 7, 2013 — Rated 10 out of 10 by S.P. Zerorez Boise
What do you like about our products and services?

I like your service and have used Zerorz befor however this time I am starting to see spots return the day afeter my appointment... and I would have to share that with my family and friends.

Report a concern   November 7, 2013 — Rated 10 out of 10 by G.C. Zerorez Boise
What do you like about our products and services?

We had some scheduling problems getting Dave back out to do some touch up on the carpet but he cam back and cleaned the whole carpet again for us.Dave busted his tail to make sure things were don right this time and we are very pleased

Report a concern   November 6, 2013 — Rated 10 out of 10 by Mike & Myrna Harris Zerorez Boise
What do you like about our products and services?

You were here when you said you would be, my carpets were clean when you left, it didn't take very long to dry and when it did, the carpet was soft and not stiff like most carpet cleaners leave it. Besides recommending you to my neighbor who immediately scheduled an appointment for this coming Friday, I also promoted Zerorez on my Facebook page!

Report a concern   November 6, 2013 — Rated 10 out of 10 by E.W. Zerorez Boise
What do you like about our products and services?

Great value. Friendly service. Wonderful results!

Report a concern   November 4, 2013 — Rated 10 out of 10 by M.N. Zerorez Boise
What do you like about our products and services?

First the person doing the work ( I am sorry I do not recall his name ) was very professional and thorough. I especially like the fact that he moved furniture to do a complete job and I was very pleased with the final results and the fact that there was virtually no Oder.

Report a concern   November 3, 2013 — Rated 10 out of 10 by Mary Perhac Zerorez Boise
What do you like about our products and services?

Your technician did a thorough job, had me look over everything before he left, and told me to contact Zerorez if there were any areas that I felt needed to be redone.

Report a concern   November 2, 2013 — Rated 9 out of 10 by L.N. Zerorez Boise
What do you like about our products and services?

thorough and a good job

Report a concern   November 1, 2013 — Rated 10 out of 10 by P.N. Zerorez Boise
What do you like about our products and services?

No residue on the carpet. The job was done with care and friendly service.

Report a concern   November 1, 2013 — Rated 10 out of 10 by Jacqui tingey Zerorez Boise
What do you like about our products and services?

I was happy about every aspect of the service I received having my carpets cleaned. The employees were friendly, professional and were respectful to my home. My extremely dirty carpets look almost new, and it was a great price!

Report a concern   October 30, 2013 — Rated 0 out of 10 by G.C. Zerorez Boise
How did we disappoint you and what can we do to make things right?

After cleaning we noticed that part of our carpet did not look clean, . At first we thought it was the nap of the carpet, or direction it was scrubbed. A day later revealed that it was not clean, and this is in our living room, at least half of the carpet.I called Dave and he instructed me to make an other appointment through thePhone number removed #. We couldn't get them back for an other week.
After waiting a week they did not show up in time and did not call until too late in the day. We had to make an other appointment through the 383 # for an other week later!
I think that if the work was not done to satisfaction it should have been taken care of much sooner, and that people should be on time, in time to do the work we paid for. Two days of sitting around waiting is not good. Now we are not happy about having to wait an other week to have the job completed.

Report a concern   October 29, 2013 — Rated 9 out of 10 by E.H. Zerorez Boise
What do you like about our products and services?

NO SOAP OR CHECMEALS


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