Zerorez Boise
2807 South Cole Road
Boise
ID 83709
United States
  • Phone: 208-383-1000

Average rating: 9.3 out of 10 based on 11526 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   June 18, 2013 — Rated 10 out of 10 by E.D.P. Zerorez Boise
What do you like about our products and services?

Quick in drying, no smells, no residue.

Report a concern   June 17, 2013 — Rated 10 out of 10 by K.B. Zerorez Boise
What do you like about our products and services?

I like that the process is natural, we are very pleased with our clean carpets and also very pleased with Ray's service.

Report a concern   June 17, 2013 — Rated 9 out of 10 by Pati Hunt Zerorez Boise
What do you like about our products and services?

Carpet looks better than the job competitor did. Also the representative was quite personable.

Report a concern   June 17, 2013 — Rated 10 out of 10 by Bonnie Ash Zerorez Boise
What do you like about our products and services?

I just like how my carpet looks when it has been cleaned. There is good communication and good follow through. I like that.

Report a concern   June 15, 2013 — Rated 9 out of 10 by M.J. Zerorez Boise
What do you like about our products and services?

Friendly and professional staff...carpets look great and will recommend to friends

Report a concern   June 15, 2013 — Rated 10 out of 10 by Pat and Andy Anderson Zerorez Boise
What do you like about our products and services?

The team sent to clean our carpets were knowledgeable and very professional. They explained the process completely and we were extremely pleased with them--Ray and Chris.

Report a concern   June 13, 2013 — Rated 8 out of 10 by D.S. Zerorez Boise
What could we do to improve?

If you got it totally clean the first time, I would have been very excited. I am just gretful that you came back and took care of the stains that were harder to get out.

Report a concern   June 13, 2013 — Rated 10 out of 10 by Tom Munds Zerorez Boise
What do you like about our products and services?

Everything! Dave, your business is the best and I want everyone to know it! Great service! Great product! I got my carpets cleaned at least once a year and they were marginal at best. You took 7 year old dirty carpets and made them look like new, seriously!! Then came back after we had a small one and took care of that one too! You rock! If I had the money, I would tell the skeptics that if they weren't satisfied Id give them their money back, that's how good you are! Heck Id even go on the radio and tell everyone! (Oh wait, I already have!) Please use my full name if it you think it helps, Ill tell em personally!Thank you Zerorez! Thank you, Tom Munds

Report a concern   June 13, 2013 — Rated 8 out of 10 by B.W. Zerorez Boise
What could we do to improve?

You were fast through and professional --- somehow some of the spots though lightened did not come out completely
Thank
You

Report a concern   June 10, 2013 — Rated 10 out of 10 by Mike Bulgin Zerorez Boise
What do you like about our products and services?

No harsh chemicals or detergents. Carpets seem to stay clean longer.

Report a concern   June 10, 2013 — Rated 10 out of 10 by C.R. Zerorez Boise
What do you like about our products and services?

Tech was great and the end product (cleaning) was the best since coming to the Boise area

Report a concern   June 8, 2013 — Rated 10 out of 10 by Mike Brown Zerorez Boise
What do you like about our products and services?

Very easy to get ahold of and very prompt service. Accommodated my schedule to make things as easy as possible. No wet carpet smell when he got done. Will definitely use again!

Report a concern   June 8, 2013 — Rated 10 out of 10 by R.P. Zerorez Boise
What do you like about our products and services?

My carpet is clean, and the technician was throughout and friendly!

Report a concern   June 6, 2013 — Rated 9 out of 10 by D.M. Zerorez Boise
What do you like about our products and services?

No chemicals is great. The staff knew his business. The scheduling staff went out of their way to accommodate my schedule. My experience, overall, was great!

Report a concern   June 6, 2013 — Rated 9 out of 10 by Y.J. Zerorez Boise
What do you like about our products and services?

No Chemicals were used that could harm my dogs or 1 yr old grandaughter

Report a concern   June 5, 2013 — Rated 10 out of 10 by J.N. Zerorez Boise
What do you like about our products and services?

Safe for children and pets, prompt friendly service.

Report a concern   June 5, 2013 — Rated 10 out of 10 by Georgia Harris Zerorez Boise
What do you like about our products and services?

Your men were very business like, very efficient and did the cleaning 9iin a timely manner. They answered my questions, made recommendations and were very curtious. I'll have them come back for further work

Report a concern   June 5, 2013 — Rated 10 out of 10 by Tim Nelson Zerorez Boise
What do you like about our products and services?

carpet cleaning

Report a concern   June 5, 2013 — Rated 10 out of 10 by M.B. Zerorez Boise
What do you like about our products and services?

Being prompt. staying in contact about appointment. No chemicals.

Report a concern   June 4, 2013 — Rated 10 out of 10 by C.R. Zerorez Boise
What do you like about our products and services?

Our floors look great! The work was fast and professional!

Report a concern   June 4, 2013 — Rated 10 out of 10 by M.S.L. Zerorez Boise
What do you like about our products and services?

Does a much better job than our other service. Dave is very knowlegable.

Report a concern   June 4, 2013 — Rated 9 out of 10 by D.K. Zerorez Boise
What do you like about our products and services?

The carpets truly feel clean, and so far are staying that way longer then before. Your workers seemed to really want our carpets to be clean and worked hard to accomplish that.

Report a concern   May 28, 2013 — Rated 9 out of 10 by A.W. Zerorez Boise
What do you like about our products and services?

No residue remnants.

Report a concern   May 27, 2013 — Rated 10 out of 10 by F.V. Zerorez Boise
What do you like about our products and services?

The rapid response and the great service.

Report a concern   May 27, 2013 — Rated 10 out of 10 by C.K. Zerorez Boise
What do you like about our products and services?

Made our carpet look new without the chemicals or the odor! This is absolutely the best service in town!

Report a concern   May 27, 2013 — Rated 10 out of 10 by N.K. Zerorez Boise
What do you like about our products and services?

I like the chemical-free cleaning process. Scheduling was efficient online. Customer service was excellent from confirming my online request to a phone call from the technician notifying us of his arrival.

Report a concern   May 26, 2013 — Rated 8 out of 10 by C.W. Zerorez Boise
What could we do to improve?

Don't drive over my landscaping and sprinklers when you back up and stay on my driveway. The work and cleaning was fine.

Report a concern   May 24, 2013 — Rated 10 out of 10 by J.B. Zerorez Boise
What do you like about our products and services?

Carpets look great....will use zerorez again....Dave was very thorough and informative......may get another 20 years out of our carpet!

Report a concern   May 24, 2013 — Rated 9 out of 10 by R.F. Zerorez Boise
What do you like about our products and services?

Ray was excellent. He was very nice and listened to my concerns. Even went the extra mile to make sure I was pleased with the cleaning!

Report a concern   May 24, 2013 — Rated 10 out of 10 by S.T. Zerorez Boise
What do you like about our products and services?

no harsh chemicals and great customer service


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