- Phone: 208-383-1000
based on 11526 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Your representative, David, was professional and thorough. His work was excellent.
The method used to clean my carpets and how clean they were after the work was finished. We plan to have Zerorez back to do two bedrooms and take our wool carpets in for cleaning. The first two carpets were a test of the product and methods and we are impressed. Thanks for the good work performed by Chris.
Great people and professional
Your serviceman was informative and efficient. This is the first time I have used your service. The carpet appears very clean. I will call you again. My only problem is that I own apartments and need a quick turn-around and so I need to be able to schedule cleaning in a short time-frame. I may not always be able to use you depending on availability.
consistency, courtesy and procedure
Leaves no soap in carpet, nice gentleman did the work.
The best cleaning my carpets have ever received.
--The lack of chemical usage
--Thoroughness of technician's explanation of services and his professionalism
Well, I used Zerorez before and this is the second time, isn't that enough proof of the good service.
I liked your technician he explained every thig well and dic a good job
Extracting of water; carpets were pretty damp afterward & it took all night long with fans blowing in all the rooms to facilitate the drying process.
Clean fresh smell.
The carpets were not clean, left very wet, and even though a manager came right out to do it again (and they were much better after that), I would be hesitant to recommend Zerorez to a friend since they weren't cleaned well the first time. I will probably try the company again because they did make it right but will be careful to see that they are cleaned well the first time.
no harsh chemicals or odors after the service
That there everything I need and cant get from anywhere BUT ZEROREZ. That I and my pets adhere to a life of Natural Health and Wellness, we rely on ZEROREZ. it is our only option for green, cleaning: AND WE LOVE IT. OUR HOME IS SPOTLESS ANS SANITIZED....MY DOGS ARE SAFE. MY DOGS LUVVVVVVVV your tech. Basically, Our health and wellness relys upon our clean home and indoor environment that only ZEROREZ can offer and GURANTEE...
Thanks Joanie! It is always a pleasure to get to see you and your dogs! They are such good, big dogs, and so friendly!
Employee very considerate and friendly. Took care to leave things neat.
I like the freshness and knowing my carpet isnt full of chemicals.
Professional and good
Perfect job! Our technician Ray was professional and courteous.
cleans carpets with no soapy residue or stiffness.
Very professional and thorough technician. Our carpet is truly clean, with no soap residue left behind. You can really feel the difference.
Friendly staff and no chemicals! My carpet has never looked better!
Pleasantly surprised with the effectiveness of the cleaning. We used consumer carpet cleaners several times and never achieved that result.
Friendly, efficient, professional technician. Great results. Perfect timing. Clear description of services and prices. Expect to use your services again.
really impressed with the service and how well organised Zerorez is. The carpet looks like new.
There's a dark mark in the middle of one of the carpets which were cleaned, which wasn't there before it was cleaned. At first I assumed that the carpet was still wet. It is completely dry now, and the darkish circle is still there. I would like to speak with someone in the Boise office about this. Name removedPhone number removed
Prompt service time, friendly and accommodating serviceman, superior work, beautiful results!
Really clean carpets and how hard your technician worked.
Our carpet looks so much cleaner and newer. The technician was polite, punctual, fast and thorough, and the cost was less than I expected. There is one spot that needed special treatment which he failed to notice. I wish I had called his attention to it but I didn't see that it was still there until after he left.

Did a great job. Efficient and thorough